Senior Patient Access Services Representative

Northwell; Oregon; Hybrid; USD 25,000 - 30,000; Full time

Job summary

Northwell is seeking a Registration Specialist to support inpatient and outpatient access by handling admissions, registrations, and scheduling while verifying insurance and coordinating billing activities.

The role includes documenting authorizations, counseling on financial options, collecting payments, and potentially training new staff. Monday–Friday 9am–5pm, fully remote.

Qualifications

• High School Diploma or equivalent required.
• 3–5 years of relevant experience required.
• Remote work eligibility and flexibility.

Responsibilities

• Performs admissions, registration and scheduling activities with patient data entry into computer systems.
• Verifies insurance coverage and obtains required authorizations, documents approvals/denials; screens self-pay patients for payment strategy.
• Assists with or trains new employees as directed by supervisor or manager.
• Performs related duties as required; all responsibilities are essential functions under applicable law.

Skills

Data entry

Customer service

Insurance verification

Scheduling

Billing

Education

High School Diploma or equivalent

Job description

Job Description

Performs a variety of registration, insurance verification, scheduling and billing duties in support of inpatient and outpatient access to medical services. Completes complex tasks. May aid or train other Representatives in responsibilities.

Job Responsibility

• Performs admissions, registration and scheduling activities. Obtains necessary demographic and insurance information and enters data into computer system, which may include patients on Medicare/Medicaid;
• Verifies patient insurance coverage and other related data. Obtains patient insurance authorization required for services; Documents authorization approvals and denials in computer systems; may financially screen patients, evaluating and assessing all self-pay patients pre-registered or inpatient/outpatient, to establish method of payment; Informs and counsels patient/patient representative regarding available financial assistance; Collects money due from patient at time of service; May preform billing, receivable and related functions.
• May follow through on any open self-pay accounts including monthly payment amounts for purposes of collection.
• Assists and/or trains new employees as instructed by supervisor or manager.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• High School Diploma or equivalent required.
• 3-5 years of relevant experience, required.

Monday-Friday 9am-5pm. Fully remote.

*Additional Salary DetailThe salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).