Senior Patient Access & Scheduling Specialist

Stanford Health Care; California (MO); On-site; USD 93,298,000 - 105,046,000; Full time

Job summary

Stanford Health Care is seeking a Patient Administrative Specialist to support new patient coordination, surgery scheduling and front-office tasks in outpatient clinics. The role covers registration, insurance verification, appointment scheduling, and patient inquiries, with routes for escalation as needed.

Growth tracks show progression across four levels within the clinic environment. Located in Palo Alto, CA, this on-site position emphasizes customer service, professional communication, and

Qualifications

• High School Diploma or GED required.
• Minimum 1 year healthcare experience.
• Proficient in Windows-based office software and basic medical terminology.

Responsibilities

• Register patients and manage appointments and scheduling.
• Handle inbound/outbound calls and messages.
• Verify insurance information and assist with payments and billing.
• Coordinate referrals and scheduling with providers.

Skills

Registration processes

Phone skills

Time management

Customer service

Education

High School Diploma/GED

Tools

EMR systems

Windows-based software

Job description

Stanford Health Care is seeking a Patient Administrative Specialist to support new patient coordination, surgery scheduling and front-office tasks in outpatient clinics. The role covers registration, insurance verification, appointment scheduling, and patient inquiries, with routes for escalation as needed.

Growth tracks show progression across four levels within the clinic environment. Located in Palo Alto, CA, this on-site position emphasizes customer service, professional communication, and