Senior Patient Access Representative

CareerArc; Buffalo (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading healthcare organization is seeking a Senior Patient Access Representative to coordinate patient access operations. The role involves training staff, ensuring effective patient entry, and managing insurance and financial processes. Ideal candidates will have experience in patient registration and insurance verification, particularly in pediatric settings.

Qualifications

• 4 years experience in patient registration or insurance verification.
• Experience working with pediatric patients.

Responsibilities

• Coordinates patient access operations and staff training.
• Handles insurance and financial clearance for visits.

Skills

Insurance verification

Communication

Coordination

Education

High School diploma

Job description

Title:

Senior Patient Access Representative

Description:

Title: Senior Patient Access Representative

Job Type: Regular

Company: Roswell Park Comprehensive Cancer Center

Department: Ambulatory Services - Pediatrics

Time Type: Full time

Weekly Hours: 37.5 FTE: 0.9375

Shift: First Shift (United States of America)

Summary:

Coordinates activities and conducts training of staff members engaged in patient access operations and participates in daily Admission, Discharge, and Transfer (ADT) functions. Performs duties of a Patient Access Representative, including ensuring effective entry of patients into the center, coordinating access-related activities such as data gathering, triage, communication with referring physicians, scheduling visits and diagnostic tests, setting expectations with patients, liaising with disease-site teams, and handling insurance and financial clearance for visits.

Qualifications:

Required Education and Experience:

1. High School diploma or equivalency, plus four (4) years of full-time experience in patient registration, scheduling, or insurance verification; or
2. High School diploma or equivalency, plus two (2) years of relevant experience within the Patient Access Department at Roswell Park.

Note: Degrees must be from an accredited institution recognized by Roswell Park. Additional preferred experience includes:

• Insurance verification and authorization processes
• Working with pediatric patients and caregivers
• Experience across different systems and organizations

Equal Employment Opportunity Statement:

Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) are committed to equal employment opportunities and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related conditions, military or veteran status, marital or familial status, domestic violence victim status, citizenship, genetic information, or any other protected group as defined by law.

Reasonable Accommodation Request:

Individuals with disabilities seeking accommodations should contact [e-mail] with details of their request.

Our Core Values:

We value courtesy and respect for patients, families, employees, and the community. We foster an inclusive environment that nurtures individual talents and embodies our core values: Innovation, Integrity, Teamwork, Commitment, Compassion, and Respect.

Historical Compensation Information Statement:

In accordance with Executive Order 161, applicants are not asked for current or prior compensation until a conditional job offer is extended. For inquiries, contact the Governor's Office of Employee Relations at [phone] or [e-mail].