Senior Patient Access & Registration Specialist

Connecticut Children's; Hartford (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

Connecticut Children’s is seeking a dedicated professional to join our Patient Access team. The role encompasses front-line reception, registration, scheduling, and financial clearance duties across ED, Inpatient, and outpatient settings.

You will verify insurance details, coordinate with financial counseling, and ensure accurate data entry in ADT/billing systems while upholding HIPAA and patient confidentiality.

Qualifications

• Healthcare experience required.
• High School diploma or GED required.
• 2-4 years related experience, CT Children’s experience preferred.

Responsibilities

• Provide general receptionist, secretarial, or Health Unit Coordinator duties.
• Support unit operations with administrative tasks and scheduling.
• Respond to patient/family inquiries with tact and discretion.
• Maintain HIPAA privacy and confidentiality.
• Create staffing assignments and delegate tasks.
• Train and quality assure staff.
• Identify process opportunities and educate team members.
• Coordinate front-end workflow and patient registration processes.
• Enter demographic, guarantor, and billing data accurately.
• Verify insurance information and payer codes.
• Handle pre-registration and appointment check-in/out.
• Coordinate with financial counseling for patient eligibility and payment plans.

Skills

MS Word

Excel

Verbal & written communication

Training & mentoring

Time management

Education

High School Diploma or GED

Bachelor's or Associate's Degree preferred

Tools

EPIC

Job description

Connecticut Children’s is seeking a dedicated professional to join our Patient Access team. The role encompasses front-line reception, registration, scheduling, and financial clearance duties across ED, Inpatient, and outpatient settings.

You will verify insurance details, coordinate with financial counseling, and ensure accurate data entry in ADT/billing systems while upholding HIPAA and patient confidentiality.