Patient Access Specialist I - Front Desk & Registration

Connecticut Children's; Hartford (CT); On-site; USD 38,000 - 54,000; Full time

Job summary

Connecticut Children’s is seeking an administrative professional to coordinate registration and financial support duties for the department. You will perform pre-registration, verify insurance, collect co-pays, and maintain patient privacy in a HIPAA-compliant manner.

The role requires 3–5 years of customer service experience, proficiency in MS Word/Excel, and familiarity with ADT/EPIC systems. Strong communication and team collaboration are essential to support unit operations.

Qualifications

• Education required: High School Diploma or GED.
• Experience: 3-5 years of customer service experience.
• Healthcare experience preferred.

Responsibilities

• Provide general receptionist, secretarial support or Health Unit Coordinator functions.
• Handle administrative support and registration tasks for the unit/department.
• Verify insurance and billing information and process patient data accurately.
• Enter routine to complex patient charges into the billing system and collect patient liability.

Skills

MS Word

Excel

ADT systems

Insurance verification

HIPAA

Data entry

Telephone skills

Teamwork

Education

High School Diploma or GED

Associate's degree preferred

Tools

EPIC

ADT systems

Job description

Connecticut Children’s is seeking an administrative professional to coordinate registration and financial support duties for the department. You will perform pre-registration, verify insurance, collect co-pays, and maintain patient privacy in a HIPAA-compliant manner.

The role requires 3–5 years of customer service experience, proficiency in MS Word/Excel, and familiarity with ADT/EPIC systems. Strong communication and team collaboration are essential to support unit operations.