Patient Access & Registration Specialist

CHI; Houston (TX); On-site; USD 26,000 - 37,000; Full time

Job summary

St. Luke's Health – The Vintage Hospital is seeking a Patient Access representative to support registration, scheduling, and inquiry processes. You will gather demographics, verify insurance, and ensure accurate data entry within the electronic health record.

You will assist patients and families, communicate financial responsibilities, and help maintain smooth operations during high-volume periods while upholding privacy and compliance standards.

Qualifications

• 1 year relevant experience in healthcare or patient access preferred.
• Knowledge of patient registration procedures and documentation.
• Knowledge of health insurance payers and real-time insurance eligibility verifications.
• High School Diploma or GED on hire.

Responsibilities

• Perform patient registration across assigned access points with accurate demographics and documentation.
• Accurately scan, index, and manage patient documents to support workflows.
• Communicate financial responsibilities and collect payments when appropriate.
• Schedule, confirm, and adjust patient appointments to support timely care.
• Identify and resolve routine registration and eligibility discrepancies.
• Provide patient-facing support via calls and other channels.

Skills

Patient access

Healthcare operations

Insurance verification

Customer service

Education

High School Graduate

High School GED

Job description

St. Luke's Health – The Vintage Hospital is seeking a Patient Access representative to support registration, scheduling, and inquiry processes. You will gather demographics, verify insurance, and ensure accurate data entry within the electronic health record.

You will assist patients and families, communicate financial responsibilities, and help maintain smooth operations during high-volume periods while upholding privacy and compliance standards.