Senior Patient Access & Experience Lead

St. Luke's Hospital | Our specialty is you; Chesterfield (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day one benefits

Pension & 401K

Competitive compensation

FSA & HSA

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital in Chesterfield seeks a Senior Patient Access Specialist to oversee the patient experience in coordination with ancillary services.

The role involves monitoring workflow, training staff, identifying operational issues, and supporting managers to improve all Patient Access functions. Education requires an Associate Degree or equivalent work experience, with at least one year in healthcare settings and scheduling experience preferred.

Qualifications

• Associate degree or equivalent work experience required.
• At least 1 year of work experience in various areas of medical field.
• Healthcare scheduling experience preferred.

Responsibilities

• Oversee patient experience in coordination with ancillary services.
• Monitor workflow and identify operational problems.
• Train employees and assist managers in department duties.
• Promote teamwork within the healthcare team.

Skills

Healthcare scheduling

Training employees

Education

Associate degree or equivalent

Job description

St. Luke’s Hospital in Chesterfield seeks a Senior Patient Access Specialist to oversee the patient experience in coordination with ancillary services.

The role involves monitoring workflow, training staff, identifying operational issues, and supporting managers to improve all Patient Access functions. Education requires an Associate Degree or equivalent work experience, with at least one year in healthcare settings and scheduling experience preferred.