Supervisor Patient Access

Saint Luke's Health System; Overland Park (KS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical health plans

Tuition reimbursement

Leave of Absence, PTO

Retirement contributions

Employee Assistance Program

Job summary

Saint Luke’s South Hospital in Overland Park, KS is seeking a Supervisor for Patient Access to oversee daily operations and ensure quality standards. This role requires a Bachelor’s Degree and related experience, with responsibility for staffing, training, and performance management.

You will train and coach staff, schedule coverage for evenings and weekends, monitor performance, and collaborate with Outpatient and Emergency Department teams.

Qualifications

• Associates degree or 3 years of experience is required.
• Experience with patient registration is preferred but not required.

Responsibilities

• Establishes and reviews standards and work procedures for Patient Access staff in accordance with established policies and practices.
• Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representatives along with time keeping of staff.
• Interviews, selects, hires, evaluates, Patient Access Representatives.
• Conducts staff quality audits, coaching.
• Assists Department Manager with budgets.
• Reports monthly goals and accomplishments.
• Orders supplies for department.

Skills

Staff training

Coaching

Staff scheduling

Education

Bachelor’s Degree

Job description

Job Description

Saint Luke’s South Hospital in Overland Park is seeking a Supervisor for Patient Access to join our team. This position is responsible for ongoing daily operations of the Patient Access department. The Supervisor ensures that quality standards are continually achieved by the department by training, coaching, evaluating, hiring and motivating all staff, ensuring that adequate staffing is always available to operate the department, assists in establishing and monitoring quality assurance programs. This position will work closely with Outpatient and Emergency Department Patient Access team members.

Shift Details: Full Time evenings and weekends

Responsibilities:

Establishes and reviews standards and work procedures for Patient Access staff in accordance with established policies and practices.

Plans work schedules, hours, areas of work, and job duties to ensure adequate staffing of Patient Access Representativesalong with time keeping of staff

Interviews, selects, hires, evaluates, Patient Access Representatives

Conducts staff quality audits, coaching

Assists Department Manager with budgets

Reports monthly goals and accomplishments

Orders supplies for department

Experience with patient registration is preferred but not required.

Associates degree or 3 years of experience is required.

Why Saint Luke’s?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans
• Tuition reimbursement
• Leave of Absence, PTO
• Retirement contributions
• Employee Assistance Program

Job Requirements

Applicable Experience:

Less than 1 year

Bachelor’s Degree

Job Details

Full Time

Day (United States of America)