Senior Patient Access & Revenue Specialist

CHRISTUS Health; Texarkana (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

CHRISTUS Health is seeking a Senior Patient Access Representative to manage financial aspects of patient care, including counseling, billing, and collections. The role ensures compliance with federal regulations and hospital standards while communicating with patients, families, physicians, and payers.

The Senior Patient Access Representative handles complex accounts, supports managers with write-offs and refunds, and helps the department meet performance targets with confidentiality and

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service or patient access is a plus.

Responsibilities

• Submit insurance claims to third party payors and follow up to resolution.
• Evaluate accounts for adjustments, charity, or bad debt while ensuring full reimbursement.
• Collect balances due from patients via calls, statements, or letters.
• Respond to patient, insurer, and attorney inquiries and maintain records.
• Generate and report data to management to monitor performance and compliance.

Education

High School Diploma or equivalent

Tools

Commercial payer knowledge

Job description

CHRISTUS Health is seeking a Senior Patient Access Representative to manage financial aspects of patient care, including counseling, billing, and collections. The role ensures compliance with federal regulations and hospital standards while communicating with patients, families, physicians, and payers.

The Senior Patient Access Representative handles complex accounts, supports managers with write-offs and refunds, and helps the department meet performance targets with confidentiality and