Patient Access Specialist: Streamlined Check-in & Billing

CHRISTUS Health; San Antonio (TX); On-site; USD 36,000 - 45,000; Full time

Job summary

CHRISTUS Health is seeking a Patient Access Representative in Texas to facilitate welcoming access to the facility and establish encounters for patients meeting hospital service guidelines. Responsibilities include accurate data entry for scheduling and registration, insurance verification, and calculating patient portions, while maintaining confidentiality and professional conduct.

Typical schedule is 8AM–5PM, Monday–Friday, with full-time status.

Qualifications

• High School Diploma or equivalent experience preferred
• 1–3 years of experience preferred

Responsibilities

• Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and notes.
• Verifies insurance eligibility and obtains necessary authorizations for services.
• Calculates and collects the estimated patient portion based on benefits and contract reimbursement and prior balances.
• Communicates the purpose of and obtains patient/legal guardian signatures on hospital documents.
• Represents the Patient Access department in a professional, courteous manner at all times.
• Assists the hospital in the event of an internal or external disaster.
• Supports flexible department needs to accommodate patient volume and shift changes.
• Helps achieve established performance targets.
• Maintains adherence to standard processes and 5S workplace organization.

Skills

Data entry

Communication skills

Organizational skills

Teamwork

Education

High School Diploma

Job description

CHRISTUS Health is seeking a Patient Access Representative in Texas to facilitate welcoming access to the facility and establish encounters for patients meeting hospital service guidelines. Responsibilities include accurate data entry for scheduling and registration, insurance verification, and calculating patient portions, while maintaining confidentiality and professional conduct.

Typical schedule is 8AM–5PM, Monday–Friday, with full-time status.