Senior Parts & Installer Services Specialist

O'Reilly Auto Parts; Albion Township (MI); Sur place; USD 25 000 - 41 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

401k with employer contributions

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Team wellbeing programs

Tuition assistance

Career growth

Résumé du poste

O'Reilly Auto Parts is seeking an Installer Service Specialist in Michigan to service professional customers at the installer counter. The role will direct delivery staff to ensure accurate, timely orders and will work closely with sales teams to build strong customer relationships.

Also involves supporting front and backroom operations. Ideal candidates have hands-on automotive repair knowledge, strong mechanics background, and may hold ASE certification; Spanish or other languages are a plus.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs (preferred).
• ASE Certification (preferred).
• Fluency in Spanish or other languages is a plus.

Responsabilités

• Work with installers/professional customers to develop sales relationships.
• Take customer orders by phone and online, invoice orders, and direct delivery staff to ensure timely deliveries.
• Ensure delivery vehicles are serviced and maintained according to company standards.
• Ensure daily vehicle inspections are completed and mileages are recorded.
• Assist on front counter and backroom duties as needed.
• Process customer labor claims quickly and efficiently.
• Audit returns for warranty and ensure proper labeling and processing.

Connaissances

Mechanics

Communication

Spanish

Formation

ASE Certification

Description du poste

O'Reilly Auto Parts is seeking an Installer Service Specialist in Michigan to service professional customers at the installer counter. The role will direct delivery staff to ensure accurate, timely orders and will work closely with sales teams to build strong customer relationships.

Also involves supporting front and backroom operations. Ideal candidates have hands-on automotive repair knowledge, strong mechanics background, and may hold ASE certification; Spanish or other languages are a plus.