Installer Service Specialist: Parts & Delivery Lead

O'Reilly Auto Parts; Johnston (RI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages and PTO

Stock purchase plan & 401k

Day One medical, dental & vision

Flexible Spending Account (FSA)

Team member health programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks an Installer Service Specialist to support professional customers at the installer counter. The role directs daily delivery staff, ensures timely order fulfillment, and coordinates with sales teams to provide exceptional service.

Applicants with a strong mechanics background and experience in automotive repairs are encouraged, including bilingual capabilities. ASE certification is preferred. Equal opportunity employer and career growth opportunities available.

Qualifications

• Strong background in mechanics is required.
• Hands-on knowledge of automotive repairs is preferred.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Process orders by phone and online; invoice orders; coordinate delivery.
• Ensure delivery vehicles are serviced and maintained according to standards.
• Assist on front and retail counters; help with backroom duties.
• Process labor claims and warranty returns promptly.

Skills

Mechanics background

Communication skills

Automotive repairs knowledge

Spanish language

Education

ASE Certification

Job description

O'Reilly Auto Parts seeks an Installer Service Specialist to support professional customers at the installer counter. The role directs daily delivery staff, ensures timely order fulfillment, and coordinates with sales teams to provide exceptional service.

Applicants with a strong mechanics background and experience in automotive repairs are encouraged, including bilingual capabilities. ASE certification is preferred. Equal opportunity employer and career growth opportunities available.