SENIOR PARTS COUNTER SPECIALIST

Profile Motor Group; Albany (NH); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Paid Personal Time

Performance Commissions

Paid Holidays

401k

5 day work week

Air conditioned building

On and off site training

Job summary

Profile Powersports in New Hampshire is expanding its parts department and seeks an experienced parts counter associate. The role involves over-the-counter parts sales, some shipping and receiving, and helping with inventory control while assisting customers in person, online, and by phone.

You will greet customers, share knowledge of parts and accessories, and help maintain an organized showroom. Strong customer service, basic data entry, and ability to lift up to 75 lbs are required; weekend

Qualifications

• High School Diploma or equivalent experience.
• Excellent customer service skills.
• Ability to lift items weighing up to 75 lbs.
• Ability to work extended hours and weekends.
• Knowledge of web-based selling.

Responsibilities

• Research and sell all parts and accessories; provide in-store customer service, promote inventory, and stock duties.
• Greet customers courteously and share knowledge of parts and accessories merchandise.
• Assist multiple customers at once while maintaining superior customer satisfaction.
• Handle telephone transactions quickly and courteously.
• Conduct daily inventory cycle counts and resolve discrepancies.
• Maintain stocking of shelves and showroom appearance; assist technicians with parts.
• Sell parts via website and other web-based platforms.

Skills

Customer service

Effective communication

Teamwork

Inventory awareness

Data entry

Web-based selling

Microsoft Office

Lifting 75 lbs

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

HERE WE GROW AGAIN! Profile Powersports is currently seeking an experienced applicant to add to our parts department team. This dynamic position has unlimited possibilities in a fast paced, fun, and growing industry. The applicant will be responsible for over the counter parts sales, some shipping and receiving as well as aiding in inventory control. Role will include selling products via internet based platforms as well as assisting our in store customers via face to face, as well as answering the phone.

Benefits

• Employee Health Insurance, Paid Personal Time, Performance Commissions, Paid Holidays 401k
• Job Type: Full-time3
• 5 day work week
• air conditioned building
• on and off site training

Responsibilities and Duties

• Responsible for researching and selling of all parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties.
• Greet customers immediately, in a courteous and friendly manner and share knowledge of all parts and accessories merchandise we carry.
• Ability to work with several customers at a time, while maintaining superior customer satisfaction
• Handle telephone transactions quickly and courteously
• Conduct daily physical inventory cycle counting, report inventory adjustments, and aid in resolving inventory issues and discrepancies
• Maintains stocking of shelves, clean and safe showroom appearance, up to date merchandising.
• Supply Service Technicians with parts as required
• Selling parts utilizing our website as well as additional web based platforms such as ebay amazon facebook,etc.

Qualifications and Skills

• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Ability to write and speak effectively to individuals and groups
• Ability to work extended hours and weekends
• Excellent customer service skills
• High School Diploma or equivalent experience
• Basic data entry/keyboarding skills
• Basic parts and machinery knowledge
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs.
• Knowledge of web based selling