Powersports Parts Sales Specialist

Moto United Powersports; Saint George (UT); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Medical, dental, and vision insurance

401k Plan

Employee discounts on machines/boats,

Job summary

Exceptional Dental seeks a Powersports Parts Sales Associate who turns customer passion into sales. You will assist customers in selecting parts, accessories, and gear with expert advice and outstanding service.

Responsibilities include maintaining product knowledge for motorcycles, ATVs, watercraft and snowmobiles; using LightSpeed to manage inventory; and supporting quotes, orders and deliveries. This onsite, full-time role offers competitive compensation plus benefits, paid time off, a 401k

Qualifications

• Passion for Powersports and extensive knowledge of various powersports vehicles, parts, accessories, and gear.
• Proven customer service experience with excellent interpersonal and communication skills.
• Proficiency in inventory management systems, preferably LightSpeed or similar platforms.
• Strong organizational skills with attention to detail to effectively manage inventory and process customer orders.
• Physical fitness and the ability to lift a minimum of 30lbs to assist with moving and organizing parts and accessories.
• Self-motivated with the ability to work independently and collaboratively in a team environment.
• Familiarity with powersports industry trends, manufacturers, and aftermarket brands.
• Problem-solving skills to assist customers in finding suitable parts and accessories.
• Basic computer skills, including proficiency in Microsoft Office applications.

Responsibilities

• Provide exceptional customer service by actively engaging with customers, understanding their powersports needs, and offering expert advice on parts, accessories, and gear.
• Assist customers in identifying the right products for their specific powersports vehicles, ensuring compatibility, functionality, and performance.
• Develop a deep understanding of the powersports parts and accessories inventory, including components for motorcycles, ATVs, personal watercraft, and snowmobiles.
• Stay updated on the latest industry trends, new products, and advancements in technology; demonstrate product knowledge to customers.
• Utilize inventory management systems such as LightSpeed to track, monitor, and manage inventory; assist in receiving, tagging, and organizing new stock.
• Collaborate with the sales team to provide quotes, process orders, and coordinate deliveries or installations; maintain accurate customer data.
• Build strong customer relationships by addressing inquiries and resolving issues; provide post-purchase support and installations or troubleshooting.
• Collaborate with merchandising to ensure displays are visually appealing and up-to-date; maintain a clean and organized parts area.

Skills

Powersports knowledge

Customer service

Inventory management

Organizational skills

Teamwork

Problem solving

Microsoft Office

Tools

LightSpeed

Job description

Are you passionate about Powersports and knowledgeable about the parts, accessories, and products that keep riders on the road? If you have strong salesmanship, excellent customer service skills, and enjoy helping customers find exactly what they need, this could be the career opportunity for you! Turn your Powersports passion and product knowledge into a rewarding career with competitive earning potential.

Job Summary:

The Parts Sales Associate is responsible for delivering exceptional customer service by assisting customers in selecting the right powersports parts, accessories, and gear. This role requires in-depth product knowledge, strong inventory management skills, and the ability to collaborate with sales and merchandising teams.

Responsibilities:

• CustomerAssistance:
  Provideexceptionalcustomerservicebyactively engaging with customers, understanding their powersports needs, and offering expert advice on parts, accessories, and gear. Assist customers in identifying the right products for their specific powersports vehicles, ensuring compatibility, functionality, and performance.
  
• ProductKnowledge:
  Developadeep understanding of the powersports partsand accessories inventory, including components for motorcycles, ATVs, personal watercraft, and snowmobiles. Stay updated on the latest industry trends, new products, and advancements in technology. Demonstrate product knowledge to customers, highlighting features, benefits, and proper usage.
  
• Inventory Management: Utilize inventory management systems such as LightSpeed to efficiently track, monitor, and manage parts and accessories inventory. Assist in receiving, tagging, and organizing new inventory. Conduct regularstock checks, identify replenishment needs, and coordinate withsuppliers to ensure product availability.
  
• Sales Support: Collaborate with the sales team to provide comprehensive supportduring the salesprocess.
  Assistincreatingquotes,processingorders, and coordinating product deliveries or installations. Maintain accurate and up-to-date customer and order information in the dealership's systems
  
• Customer Relationship Management: Build strong customer relationships by providingpersonalizedassistance,
  addressinginquiries,andresolvinganyissues or concerns. Follow up with customers to ensure satisfaction and provide post-purchase support, such as assistance with installations or troubleshooting.
  
  
• Merchandising: Collaborate with the merchandising team to ensure visually appealing and organized displays of parts, accessories, and gear. Regularly updatedisplaystoshowcasefeatured or new products. Maintain a clean and orderly work environment, including the parts and accessories area.

Qualifications:

• Passion for Powersports andextensive knowledge of various powersports vehicles, parts, accessories, and gear.
• Provencustomer service experience with excellent interpersonal and communication skills.
• Proficiency in inventory management systems, preferably LightSpeed or similar platforms.
• Strongorganizationalskills with attention todetail to effectively manage inventory and process customer orders.
• Physical fitness andthe ability to lift a minimum of30lbs toassistwithmoving and organizing parts and accessories.
• Self-motivated withthe abilitytoworkindependentlyandcollaboratively in a team environment.
• Familiarity withpowersportsindustrytrends,manufacturers, andaftermarket brands.
• Problem-solvingskillstoassistcustomersinfinding suitableparts and accessories.
• Basiccomputerskills, includingproficiencyin MicrosoftOffice applications.

Requirements:

• Previous parts and industry experience
• Current valid driver’s license
• Clean driving record, no blemishes

Job Details:

• Job Type: Full-time
• Compensation: Salary/Commission (DOE)
• Work Location: Onsite
• Remote Work: Not available

Benefits:

• Paid Time Off
• Competitive medical, dental and vision insurance rates
• 401k Plan
• Employee discounts on machines/boats, parts and service