Senior Partnership Manager (Payments Industry)

Pathward; United States; Remote; USD 69,000 - 128,000; Full time

Job summary

An established industry player is seeking a Senior Partnership Manager to lead and nurture key partnerships in the payments sector. This role involves developing strategic account plans, driving business development initiatives, and fostering strong relationships with partners. The ideal candidate will possess a deep understanding of partner needs and industry trends while collaborating with cross-functional teams to ensure success. This innovative firm values diverse perspectives and is committed to financial inclusion, making it an exciting opportunity for those passionate about empowering communities. Join a dynamic team where your contributions can make a significant impact!

Benefits

Health Insurance

401(k) Retirement Benefits

Life Insurance

Disability Benefits

Paid Time Off

Qualifications

• 3+ years of experience in partnership management or business development.
• Bachelor's degree or equivalent education and work experience.

Responsibilities

• Develop and manage partner relationships to drive growth and retention.
• Create strategic account plans aligned with corporate goals.
• Monitor trends and provide feedback on performance.

Skills

Partner Relationship Management

Business Development

Strategic Planning

Financial Analysis

Communication Skills

Education

Bachelor's Degree

Job description

Senior Partnership Manager (Payments Industry)

Remote

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high-quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate and embrace our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:

Plans and oversees enterprise-level support and service activities for company products and services for a designated partner or group of partners. Develops partner relationships and a deep understanding of partner business, using Pathward and industry knowledge to collaborate and drive growth and retention efforts. This individual must create an environment where 100% responsibility and accountability is taken by every member of the Partner-specific teams on behalf of assigned Partners. This includes P&L responsibilities, strategy development, managing the Partner relationships, working collaboratively with product management, operations, IT, legal, compliance, risk, finance and other relevant cross-functional partners, holding them accountable for their support of market growth, quality assurance, and overall success of the Partner relationships.

What You Will Do:

• Develop the individual Partner relationships and ensure goals, strategies, and objectives are in place to support the execution of all Partner and Pathward plans.
• Create Partner-specific strategic account plans which align with overall revenue/gross margin and Pathward corporate strategy goals.
• Champion partner’s business development initiatives within Pathward.
• Identify and drive new product opportunities within Pathward, with and for Partner.
• Monitor and assess trends, problem areas, and understand Partner’s unique needs, providing them with feedback on Pathward's performance and theirs, keeping them current in all facets of Pathward’s business and keeping lines of communication with Partners open at all times.
• Have a deep understanding of Pathward strategy, policies, products, systems and processes and work within these to further growth and development of Partner business with Pathward. Appropriately challenge these standards when necessary to further the growth and development of Partner business.
• Have a deep understanding of all Partner’s business, key decision makers and influencers, trends in the industry, as well as their competition. Consult regularly with Partner on these topics.
• Hold regular face-to-face meetings with senior level executives to continue to build relationships, strategize about objectives and ensure alignment between Partner and Pathward.
• Be on call 24 hours a day, seven days a week, and respond appropriately to ensure Pathward support groups respond and react accordingly.
• Align partner needs with internal solutions. Appropriately challenge the status quo to ensure Pathward continues to develop solutions to ensure retention and enable growth of Partner business with Pathward.
• Have an intimate knowledge of Partner agreements, programs, pricing strategies, marketing approaches and provide accurate and timely reporting of information.
• Engage Pathward senior management across the organization as appropriate to assist with reaching partner objectives and account plans.
• Other duties as assigned.

What You Will Need:

• Developing professional expertise, applies company policies and procedures to resolve a variety of issues. Continues to build knowledge of the organization, processes, customers, and experience in own discipline.
• Work on problems of moderate scope where analysis of situations or data requires review of a variety of factors. Exercise judgment within defined procedures and practices to determine appropriate action. Build productive internal/external working relationships.
• Receive a moderate level of instruction and guidance for routine work. May receive more detailed instructions on new projects or assignments.
• Typically, 3+ years with a bachelor's or equivalent.
• Bachelor's degree or equivalent education and work experience.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $69,098.54 – $127,614.10

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are:

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.