Senior Parcel Service Account Manager (Remote UK)

Vanderlande; United States; Hybride; USD 80 000 - 114 000; Plein temps

Avantages offerts par ce poste

28 days annual leave (excluding public

Bupa Medical Cover

YuLife – Wellbeing membership with GP?

A challenging work environment withop

Cycle to work scheme

Pension with Aviva

Achievers recognition platform

Résumé du poste

Vanderlande in the UK is seeking a Senior Service Account Manager – Distribution (UK) to secure new business from existing and new customers, while building long-term relationships and supporting service, upgrades, and lifecycle planning.

You will manage obsolescence challenges through retrofit and modification work, ensure service delivery meets expectations, and evolve contracts to match customer needs. This is a hybrid role based in Birmingham or London Heathrow, Permanent contract.

Qualifications

• Degree in Business Administration, Engineering, Logistics, or a comparable qualification
• Proven Years of experience in service sales/aftersales, ideally in logistics or technical services
• Strong team player with the ability to build excellent rapport with customers
• Excellent social, communication, and stakeholder management skills
• Driven to win, results-oriented, and hands-on in approach
• Strong problem-solving abilities and proactive mindset
• Previous experience in Service Account Management is a plus
• Preferred knowledge of the UK Parcel market and customer operations

Responsabilités

• Represent the customer internally with a strong customer-first mindset
• Develop and grow the UK Parcel service pipeline across existing and new sites
• Define life cycle strategies and manage large service contract renewals
• Drive upgrades and enhancements for existing installations
• Design service concepts for new sites (site-based or remote support)
• Identify and share sales leads from customer interactions
• Lead upgrade and enhancement opportunities and own the full service sales cycle
• Collaborate with the UK Parcel Service Manager on contract negotiations
• Manage bid processes and align with customer expectations
• Maintain proactive customer relationships through meetings and site visits
• Lead and motivate cross-functional teams to ensure successful outcomes
• Continuously seek improvement opportunities for internal teams and customers

Description du poste

Vanderlande in the UK is seeking a Senior Service Account Manager – Distribution (UK) to secure new business from existing and new customers, while building long-term relationships and supporting service, upgrades, and lifecycle planning.

You will manage obsolescence challenges through retrofit and modification work, ensure service delivery meets expectations, and evolve contracts to match customer needs. This is a hybrid role based in Birmingham or London Heathrow, Permanent contract.