Senior P&C Production Support Engineer

ValueMomentum; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading solutions provider for P&C insurance is seeking a Senior Support Engineer to provide advanced application support. Responsibilities include ensuring the performance of critical insurance platforms and resolving complex production issues. The ideal candidate will have over 10 years of IT application support experience, preferably in P&C insurance, and strong technical skills, including .NET and SQL. This role emphasizes collaboration with business users and development teams while maintaining high operational standards.

Qualifications

• 10+ years of IT application support experience.
• Strong experience supporting P&C insurance applications.
• Hands-on experience with APIs and integrations.

Responsibilities

• Provide L1/L2/L3 application support for P&C insurance systems.
• Participate in major incident resolution activities.
• Perform advanced troubleshooting across application layers.

Skills

Analytical skills

Problem-solving skills

Customer-focused mindset

Tools

.NET-based applications

SQL

Monitoring tools (e.g., Datadog)

AWS

Job description

A leading solutions provider for P&C insurance is seeking a Senior Support Engineer to provide advanced application support. Responsibilities include ensuring the performance of critical insurance platforms and resolving complex production issues. The ideal candidate will have over 10 years of IT application support experience, preferably in P&C insurance, and strong technical skills, including .NET and SQL. This role emphasizes collaboration with business users and development teams while maintaining high operational standards.