Senior Outreach & Intake Specialist – Trauma-Informed

University of Texas at Austin; United States; Hybrid; USD 55,000 - 65,000; Full time

Job summary

University of Texas at Austin is seeking a Senior Outreach Program Coordinator (Intake Specialist) for the Institute for Military and Veteran Family Wellness on UT Main Campus. The role supports participant safety, conducts intake, and coordinates referrals to community resources, with a focus on trauma-informed practices.

The position is grant-funded with a term through Oct 31, 2027, offering 40 hours per week, with hybrid or remote work within Texas.

Qualifications

• Bachelor’s degree in social work, psychology, public health, human services, or related field.
• At least 5 years of program administration/coordinator experience.
• Experience with intake, screening, case management, and participant support.
• Strong assessment, documentation, and follow-up skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Coordinate with peer facilitators, program staff, and leadership to support crisis response procedures and trauma-informed care.
• Contact participants who may be in crisis to conduct follow-up assessments and provide tailored referrals.
• Review and monitor intake and screening forms to assess needs and risk factors.
• Support peer groups and trainings addressing sensitive topics and ensure participant well-being.
• Maintain confidentiality and data protection in all documentation and communications.

Skills

Empathy

Professionalism

Cultural humility

Attention to detail

Communication skills

Crisis awareness

Education

Bachelor’s degree in social work, psychology, public health, human services, or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

University of Texas at Austin is seeking a Senior Outreach Program Coordinator (Intake Specialist) for the Institute for Military and Veteran Family Wellness on UT Main Campus. The role supports participant safety, conducts intake, and coordinates referrals to community resources, with a focus on trauma-informed practices.

The position is grant-funded with a term through Oct 31, 2027, offering 40 hours per week, with hybrid or remote work within Texas.