Senior Outreach Coordinator, Veteran Family Wellness

University of Texas; Austin (TX); Hybrid; USD 55,000 - 65,000; Full time

Job summary

University of Texas at Austin is seeking a Senior Outreach Program Coordinator within the Institute for Military and Veteran Family Wellness. The role coordinates the Veteran Spouse Network, manages logistics, onboarding, and participant support, and contributes to program development and evaluation.

Ideal candidates have a Bachelor's in a related field and at least 5 years of program coordination experience, strong communication skills, and proficiency with CRM tools and Microsoft Office.

Qualifications

• Bachelor's degree in a related field with at least 5 years of responsible level experience in program administration or coordination.
• Experience coordinating programs, projects, services, events, or administrative operations.
• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication with diverse audiences.
• Experience using technology platforms, databases, CRM systems, telehealth platforms, or similar software.
• Ability to work independently and collaboratively in a team.
• Strong problem-solving, critical thinking and judgment; handle confidential information appropriately.
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Coordinate daily operations of the Veteran Spouse Network programs and services.
• Manage program logistics, enrollment, scheduling, documentation, and workflows.
• Support onboarding, engagement, and navigation across VSN programs.
• Serve as a key contact for participants and ensure a positive experience.
• Contribute to development, evaluation, and improvement of VSN programs and materials.
• Facilitate communication with peer leaders to ensure delivery and support.
• Provide project management, reporting, and administrative support for VSN growth.
• Additional duties as assigned.

Skills

Organizational skills

Project management

Communication skills

Experience with CRM systems

Microsoft Office

Independent and collaborative work

Problem solving

Education

Bachelor's Degree in social work, psychology, public health, education, communications, nonprofit management, business administration, or a related field

Tools

Microsoft Office Suite

Job description

University of Texas at Austin is seeking a Senior Outreach Program Coordinator within the Institute for Military and Veteran Family Wellness. The role coordinates the Veteran Spouse Network, manages logistics, onboarding, and participant support, and contributes to program development and evaluation.

Ideal candidates have a Bachelor's in a related field and at least 5 years of program coordination experience, strong communication skills, and proficiency with CRM tools and Microsoft Office.