Senior Outdoor Lighting & Attachments Program Lead

National Grid plc; Northboro (IA); Hybrid; USD 151,000 - 177,000; Full time

Job summary

National Grid is seeking a Principal Account Manager for Massachusetts Outdoor Lighting & Attachments in a hybrid role across Massachusetts office locations. The role leads cross‑functional initiatives, partners with stakeholders, and drives program performance and customer experience enhancements.

The ideal candidate will have a bachelor’s degree in a related field and 15+ years of program or account management experience, with strong communication and analytical skills.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, or a related field is required.
• At least 15 years of experience in program, account, project, or operational management.
• Strong communication and stakeholder management skills with proven negotiation abilities.
• Advanced proficiency with Microsoft Excel, Word, PowerPoint, databases, and reporting tools.

Responsibilities

• Coordinate Outdoor Lighting and Attachments activities with internal and external stakeholders and various departments.
• Monitor daily tasks and resolve arising system/process issues.
• Manage performance reporting for Outdoor Lighting and Attachments initiatives.
• Identify and implement enhancements to policies, processes, and systems to improve efficiency and performance.

Skills

Communication

Stakeholder management

Negotiation

Problem-solving

Collaboration

Education

Bachelor's degree in Business, Marketing, Engineering, or related field

Tools

Excel

Word

PowerPoint

Databases

Reporting tools

Job description

National Grid is seeking a Principal Account Manager for Massachusetts Outdoor Lighting & Attachments in a hybrid role across Massachusetts office locations. The role leads cross‑functional initiatives, partners with stakeholders, and drives program performance and customer experience enhancements.

The ideal candidate will have a bachelor’s degree in a related field and 15+ years of program or account management experience, with strong communication and analytical skills.