Senior Outcomes & Product Leader

EY; Rogers (AR); Hybrid; USD 168,000 - 385,000; Full time

Job summary

EY is seeking an accomplished Outcome / Product Lead to own ventures from discovery to sustained value. You will unite users, practitioners, designers, engineers, and specialists to solve high-value problems with a focus on outcomes over outputs.

The role sits within Challenger, EY’s program for AI-enabled services. You’ll lead initiatives through discovery to scale, balancing ambiguity with measurable impact while collaborating across executives and technical teams.

Qualifications

• Bachelor’s Degree in a relevant field of study.
• 9-12+ years of relevant experience.
• Ownership of a product, service, or transformation from discovery through adoption and measurable improvement.
• Evidence of using research, data, and experiments to change direction and prioritize value.
• Experience leading multidisciplinary teams without direct authority over every contributor.
• Ability to define outcome measures, baselines, hypotheses, and safeguards against unintended impacts.
• Experience preparing operating owners to sustain delivery, manage risk, and track benefits.
• Travel and On-site requirements: up to 50% travel with hybrid office attendance.

Responsibilities

• Own the product vision, outcome hypothesis, priorities, roadmap, and scope from discovery through sustained value.
• Frame problems with users and practitioners, establishing baselines, success measures, assumptions, risks, and a clear learning window.
• Lead research, prototypes, and experiments that test key assumptions and inform investment decisions.
• Align multidisciplinary partners, respect specialist approval rights, and escalate decisions beyond your authority.
• Partner with Product Insights to measure outcomes, surface unintended effects, and decide whether to continue, pivot, stop, or scale.
• Prepare business and service owners to sustain adoption, support, controls, funding, and benefits after transfer.

Skills

Product judgment

Ambiguity management

User research integration

Executive influence

AI awareness

Education

Bachelor’s Degree

Job description

EY is seeking an accomplished Outcome / Product Lead to own ventures from discovery to sustained value. You will unite users, practitioners, designers, engineers, and specialists to solve high-value problems with a focus on outcomes over outputs.

The role sits within Challenger, EY’s program for AI-enabled services. You’ll lead initiatives through discovery to scale, balancing ambiguity with measurable impact while collaborating across executives and technical teams.