Senior Orders & Cross-Functional Coordination Lead

Caterpillar; Griffin (GA); On-site; USD 148,000 - 222,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Career development

Paid time off

Incentive bonus

Job summary

Caterpillar Griffin, GA is seeking a Senior Orders Consultant to join the Order Management team. You will serve as a central coordinator connecting commercial commitments with operations, working with commercial, solutions, manufacturing, scheduling and operations to support complex orders.

This role provides visibility into risks, supports backlog and capacity planning, and develops reports for leadership decisions. Travel up to 25% and relocation are available.

Qualifications

• Customer focus applied to aligning needs with solutions.
• Strong decision making and judgment under pressure.
• Clear, effective communication with internal teams.
• Proactive problem solving for operational challenges.
• Ability to build and maintain client relationships.

Responsibilities

• Coordinate complex customer orders and related activities.
• Collaborate with commercial, solutions, manufacturing, scheduling and operations teams.
• Prioritize orders and communicate status to stakeholders.
• Manage order changes, cancellations and modifications through completion.
• Monitor progression and provide visibility into risks and impacts.
• Develop reports and metrics to support leadership decisions.
• Participate in control tower meetings to accelerate issue resolution.

Skills

Customer focus

Decision making

Effective communications

Problem solving

Relationship management

Job description

Caterpillar Griffin, GA is seeking a Senior Orders Consultant to join the Order Management team. You will serve as a central coordinator connecting commercial commitments with operations, working with commercial, solutions, manufacturing, scheduling and operations to support complex orders.

This role provides visibility into risks, supports backlog and capacity planning, and develops reports for leadership decisions. Travel up to 25% and relocation are available.