Senior Order Management Lead – AI Infrastructure

Weka; Campbell (CA); Hybrid; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

WEKA, a leader in AI infrastructure, seeks a Senior Order Management Specialist in Campbell, CA. The role focuses on end-to-end order lifecycle management for software subscriptions, appliances, and cloud usage, partnering with Sales, Legal, Accounting, and Customer Success to ensure accurate revenue recognition and timely fulfillment.

You will drive improvements in order accuracy, cycle times, and shipment lead times while maintaining audit-ready governance and strong internal controls.

Qualifikationen

• Bachelor’s degree in Business, Supply Chain, Logistics, or related field (or equivalent experience).
• 5+ years in order management, supply chain, logistics, or related operations role.
• Strong organizational and multitasking skills.
• Excellent communication and problem-solving abilities.
• Detail-oriented with high data accuracy.

Aufgaben

• Oversee the order lifecycle – entry, processing, fulfillment and shipment confirmation.
• Monitor order status and proactively resolve delays or issues.
• Coordinate with internal teams on changes or issues and ensure SLA compliance.
• Collaborate with Finance, Product Management, Professional Services, Deals Desk and Sales Teams.
• Develop and implement processes to improve order accuracy and fulfillment speed.

Kenntnisse

Order management

Supply chain

Logistics

Communication

Data accuracy

Customer relationship systems

Ausbildung

Bachelor's degree in Business or related field

Related field experience

Tools

SFDC

SAP

Oracle

NetSuite

Microsoft Excel

Jobbeschreibung

WEKA, a leader in AI infrastructure, seeks a Senior Order Management Specialist in Campbell, CA. The role focuses on end-to-end order lifecycle management for software subscriptions, appliances, and cloud usage, partnering with Sales, Legal, Accounting, and Customer Success to ensure accurate revenue recognition and timely fulfillment.

You will drive improvements in order accuracy, cycle times, and shipment lead times while maintaining audit-ready governance and strong internal controls.