Senior Optical Lead - Elevate Customer Experience & Sales

Visionworks of America, Inc.; Merriam (KS); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

401(k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks Senior Optical Specialist - Lead/Sales Lead in Merriam, Kansas, is the face of our store, focused on delivering an exceptional customer journey for eyewear and vision care. The role combines knowledge of optics with proactive sales, training, and service to ensure each patient leaves with the right solution.

This part-time position emphasizes achieving daily sales goals, engaging customers, and maintaining product knowledge, while supporting inventory and in-store operations to meet

Qualifications

• 12 months optical experience or ABO Certification in lieu of experience.
• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training
• Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship.

Skills

Optical sales experience

Customer service

Communication

Education

HS diploma or GED or equivalent

ABO Certification

Job description

Visionworks Senior Optical Specialist - Lead/Sales Lead in Merriam, Kansas, is the face of our store, focused on delivering an exceptional customer journey for eyewear and vision care. The role combines knowledge of optics with proactive sales, training, and service to ensure each patient leaves with the right solution.

This part-time position emphasizes achieving daily sales goals, engaging customers, and maintaining product knowledge, while supporting inventory and in-store operations to meet