Operations Admin Specialist - Early Morning Support

FedEx Corporation; Kansas City (MO); On-site; USD 36,000 - 52,000; Full time

Job summary

Federal Express Corporation is seeking a detail‑oriented clerk to perform essential administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will handle address corrections, data entry, and frontline customer inquiries to support timely deliveries.

The role requires strong clerical skills, proficiency with Microsoft Office and web apps, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• General business skills such as typing, data entry and review, and use of phone, copier, and fax.
• Software skills including use of Microsoft Office software and web-based applications.
• Customer service skills to effectively and professionally respond to requests.
• Time management, organizational and multi-tasking skills for a fast-paced environment.

Responsibilities

• Provides clerical support to management and operational functions such as photocopying, filing, faxing, emailing and answering telephone.
• Reviews, researches and/or enters data to support respective functional area; compiles data and reports for management.
• Serves as frontline customer service to receive, solve and/or elevate inquiries and issues; supports audit activity by retrieving data for review.
• Researches missing packages and reviews loss/damage claims; tracks metrics and prepares weekly reports for management review.

Skills

Clerical skills

Data entry

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Web-based applications

Microsoft Office

Job description

Federal Express Corporation is seeking a detail‑oriented clerk to perform essential administrative functions across hub and station operations, including linehaul, quality assurance and customer service. You will handle address corrections, data entry, and frontline customer inquiries to support timely deliveries.

The role requires strong clerical skills, proficiency with Microsoft Office and web apps, and the ability to manage multiple tasks in a fast-paced environment.