Senior Operations Transformation Specialist

MaineHealth; Westbrook (ME); On-site; USD 77,000 - 104,000; Full time

Benefits offered by this job

Competitive benefits

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth Corporate is seeking a Senior Operational Transformation Specialist to lead strategic improvement initiatives and align operational excellence with systemwide goals. The role drives process improvement, team development, change facilitation, and the implementation of performance-driven initiatives.

The Specialist II through Operational Transformation deployment builds relationships with leaders at all levels, including clinicians and frontline teams, to assess and enhance systems for

Qualifications

• Bachelor's degree in Health Science, Operations Management, Leadership, Organizational Development, Improvement Science, Behavioral Science, Systems Engineering, or related field.
• Lean Six Sigma Green Belt certification with plan to Black Belt within 3 years.
• 5+ years leadership and healthcare experience in performance improvement or related area.
• Ability to apply scientific methods (PDCA, PDSA, Kaizen) across diverse teams.
• Proficient in multiple computer software programs related to performance improvement.

Responsibilities

• Lead strategic improvement initiatives aligning operational excellence with systemwide goals.
• Drive process improvement and team development across regions.
• Facilitate change and deploy performance-driven initiatives using scientific methods.
• Build relationships with leaders at all levels to assess and enhance systems for optimal outcomes.

Skills

Lean Six Sigma Green Belt

PDCA/PDSA/Kaizen

Healthcare performance improvement

Leadership experience

Communication and collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

Performance improvement software

Job description

Description

MaineHealth Corporate

Professional - Nonclinical
Req #: 84497

Summary:

The Senior Operational Transformation Specialist leads strategic improvement initiatives across the organization by aligning operational excellence with systemwide goals and priorities. This role drives process improvement, team development, change facilitation, and the implementation of performance-driven initiatives through scientific methodologies and cross-functional collaboration. Additionally, the Specialist II through Operational Transformation deployment builds relationship with leaders at all levels of the region, including clinicians, front line care teams and other stakeholders to assess and enhance systems to produce optimal organizational process outcomes. This role supports the planning, execution and monitoring of processes and systems tied to the MaineHealth Strategic Plan Scorecard and overall Strategic Plan.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Bachelor's degree in Health Science, Operations Management, Leadership, Organizational Development, Improvement Science, Behavioral Science, Systems Engineering, or related field. Master's degree preferred.
2. License/Certifications: PMP Certificate Preferred
3. Experience: Minimum of five years' experience of leadership and healthcare experience in the performance improvement space, process and /or program leadership preferred. Note: 5 years of experience as a Specialist I within the department) will be considered in lieu of a Bachelor's degree with the candidate's commitment to complete a Bachelors degree within 3 years of hiring.
4. Additional Skills/Requirements Required: Lean Six Sigma Green Belt Lean Six Sigma Green Belt certification, with a commitment to acquire a black belt certification within 3 years. Lean Sigma Black Belt preferred.
5. Additional Skills/Requirements: Skilled at applying the scientific method (PDCA, PDSA, Kaizen) as a foundational approach to problem solving. Ability to work with diverse teams representing various disciplines and all levels of staff. Excellent communication and active listening skills. Ability to negotiate collaborative efforts with other departments. Proficiency in multiple computer software programs related to performance improvement

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $77,147.20to $104,353.60per year.

Compensation for part‑time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]