Senior Operations Transformation Specialist

MaineHealth; Westbrook (ME); On-site; USD 77,000 - 104,000; Full time

Job summary

MaineHealth Corporate is seeking a Senior Operational Transformation Specialist to lead strategic improvement initiatives that align operational excellence with systemwide goals. You will drive process improvement, change facilitation, and performance-driven initiatives through scientific methods and cross‑functional collaboration.

The Specialist II role builds relationships with leaders at all levels, including clinicians and front-line teams, to assess and enhance systems for optimal outcomes

Qualifications

• Education: Bachelor’s degree in Health Science, Operations Management, Leadership, Organizational Development, Improvement Science, Behavioral Science, Systems Engineering, or related field. Master’s degree preferred.
• PMP Certificate Preferred.
• Five years of leadership and healthcare experience in performance improvement, with program leadership preferred.
• Lean Six Sigma Green Belt with commitment to Black Belt within 3 years; Lean Sigma Black Belt preferred.
• Applied use of PDCA, PDSA, and Kaizen methods; strong cross-team collaboration and communication.

Responsibilities

• Lead strategic improvement initiatives aligned with systemwide goals and priorities.
• Drive process improvement, change facilitation, and performance-driven initiatives.
• Build relationships with leaders at all levels across the region, including clinicians and front-line staff.
• Plan, execute and monitor processes tied to the MaineHealth Strategic Plan Scorecard and Strategic Plan.

Skills

Leadership

Performance Improvement

Change Management

Cross-functional Collaboration

Lean Six Sigma Green Belt

PDCA/PDSA/Kaizen

Education

Bachelor’s degree

Master’s degree preferred

PMP Certificate Preferred

Job description

Summary

The Senior Operational Transformation Specialist leads strategic improvement initiatives across the organization by aligning operational excellence with systemwide goals and priorities. This role drives process improvement, team development, change facilitation, and the implementation of performance-driven initiatives through scientific methodologies and cross‑functional collaboration. Additionally, the Specialist II through Operational Transformation deployment builds relationship with leaders at all levels of the region, including clinicians, front line care teams and other stakeholders to assess and enhance systems to produce optimal organizational process outcomes. This role supports the planning, execution and monitoring of processes and systems tied to the MaineHealth Strategic Plan Scorecard and overall Strategic Plan.

Description

MaineHealth Corporate

Professional - Nonclinical

Req #: 94658

Required Minimum Knowledge, Skills, And Abilities (KSAs)

• Education: Bachelor’s degree in Health Science, Operations Management, Leadership, Organizational Development, Improvement Science, Behavioral Science, Systems Engineering, or related field. Master’s degree preferred.


• License/Certifications: PMP Certificate Preferred


• Experience: Minimum of five years’ experience of leadership and healthcare experience in the performance improvement space, process and /or program leadership preferred. Note: 5 years of experience as a Specialist I within the department) will be considered in lieu of a Bachelor’s degree with the candidate’s commitment to complete a Bachelors degree within 3 years of hiring.


• Additional Skills/Requirements Required: Lean Six Sigma Green Belt Lean Six Sigma Green Belt certification, with a commitment to acquire a black belt certification within 3 years. Lean Sigma Black Belt preferred.


• Additional Skills/Requirements: Skilled at applying the scientific method (PDCA, PDSA, Kaizen) as a foundational approach to problem solving. Ability to work with diverse teams representing various disciplines and all levels of staff. Excellent communication and active listening skills. Ability to negotiate collaborative efforts with other departments. Proficiency in multiple computer software programs related to performance improvement

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well‑being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $77,147.20 to $104,353.60 per year.

Compensation for part‑time positions is determined on a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.