Senior Contract & Data Admin Specialist (Hybrid)

Securian Financial Group; Saint Paul (MN); Hybrid; USD 26,000 - 45,000; Full time

Benefits offered by this job

PTO with flexibility

Nine paid holidays

Health insurance

Company-funded pension and 401(k)

Volunteer time off

Employee resource groups

Job summary

Securian Financial Group in Saint Paul, MN is seeking a Customer Operations Senior Representative within the Administration & Client Services team. The role emphasizes accurate data entry for applications, status and salary changes, and responding to customer inquiries in a fast-paced environment.

The position offers a hybrid work arrangement with a minimum in-office presence and opportunities for cross-training and advancement, along with competitive benefits and a comprehensive time-off

Qualifications

• High accuracy data entry with speed.
• Ability to meet department goals including QA.
• Excellent problem-solving and attention to detail.
• Strong time management and adaptability.
• Professional communication, both verbal and written.

Responsibilities

• Enter data across forms and files with high accuracy.
• Cross-train and provide backup during peak volumes.
• Research and resolve processing issues and program setup errors.
• Follow up to obtain missing information via emails or calls.
• Support Salesforce and ECC service requests timely.

Skills

Strong data entry

Attention to detail

Problem solving

Time management

Customer focus

Communication skills

Job description

Securian Financial Group in Saint Paul, MN is seeking a Customer Operations Senior Representative within the Administration & Client Services team. The role emphasizes accurate data entry for applications, status and salary changes, and responding to customer inquiries in a fast-paced environment.

The position offers a hybrid work arrangement with a minimum in-office presence and opportunities for cross-training and advancement, along with competitive benefits and a comprehensive time-off