Senior Operations Specialist

Corewell Health; Southfield (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a highly organized individual to support Labor and Team Member Relations teams. This role involves project management, data analysis, and collaboration with leadership to enhance operational efficiency. The ideal candidate will demonstrate initiative and a proactive approach, taking ownership of tasks and driving projects from inception to completion. Join a forward-thinking healthcare organization committed to improving health and instilling hope in the community.

Benefits

Comprehensive benefits package

On-demand pay program

Discounts on restaurants and services

Identity theft protection

Retirement options with matching contributions

Qualifications

• 5 years of relevant experience in healthcare or business administration.
• Strong proficiency in Microsoft programs, especially Excel and PowerPoint.

Responsibilities

• Provide operational support for programs and projects, ensuring timely documentation.
• Collect and analyze data to recommend operational practices for efficiency.

Skills

Project Management

Data Analysis

Microsoft Excel

Microsoft PowerPoint

Labor Relations

Education

Bachelor's Degree in Business or Healthcare Administration

Master's Degree

Job description

Job Summary

This position will support the Labor and Team Member Relations teams by actively engaging in projects and continuous improvement initiatives. The role involves close collaboration with the Labor/Team Member Relations leadership team. The role will also work to develop presentations and meeting materials.

We seek a highly organized individual who demonstrates strong initiative and a proactive approach to project support. This person should be capable of independently driving projects from inception to completion. The ideal candidate will take ownership of their tasks and actively seek opportunities to improve processes and contribute to the team's success.

Preferred Experience:Previous experience in a hospital or medical facility; proficiency in Microsoft programs, especially Excel and PowerPoint; background in labor relations and/or team member relations is desired but not required; demonstrated ability to see a project through from beginning to end.

Essential Functions

• Provides operational support for new and existing programs and projects. Ensures required documentation, reporting, data collection and database utilization are performed in an accurate and timely manner. Prepares progress reports, study results and other reports as required.
• Collects and analyzes process, productivity, value and quality related data to initiate, develop, and recommend operational practices and procedures that focus on operational efficiency, enhanced safety, increased productivity, and reduced cost.
• Engages in process and quality improvement initiatives. Responsible for implementing recommendations to improve operational efficiency, new services for area of responsibility and creates documentation of new established workflows.
• Serves as the operational lead to provide structure, project management and direction for new and existing workflow transformation and other operational initiatives. Collaborates with leadership to develop action and projects plans focused on operations and running the business.
• Assists with the coordination of compliance activities to ensure services are provided in accordance with State and Federal regulations, organizational policies and procedures, medical staff bylaws and accreditation/compliance requirements.
• May serve as interim leadership

Qualifications

Required

• Bachelor's Degree or equivalent business, healthcare administration or related field

• 5 years of relevant experience

Preferred

• Master's Degree
• 5 years of relevant experience proven leadership, experience in healthcare and working within in an organization of size and complexity comparable to Corewell Health.

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Beaumont Service Center - 26901 Beaumont Blvd

Department Name

HR Labor Relations

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8:00 a.m. - 5:00 p.m.

Days Worked

Monday - Friday

Weekend Frequency

N/A

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.