Senior People Operations Specialist

MCG Health; United States; Remote; USD 86,000 - 121,000; Full time

Job summary

An established industry player is seeking a Senior People Operations Specialist to enhance employee experience and drive organizational effectiveness. This remote role offers the chance to work with a mission-driven team dedicated to improving the healthcare system. You'll be instrumental in implementing HR solutions, fostering positive employee relations, and ensuring compliance with employment laws. Enjoy competitive pay and a range of world-class benefits, all while working in a supportive environment that values personal and professional growth. If you're passionate about making a difference in healthcare, this opportunity is for you.

Benefits

Medical, dental, vision, life, and disability insurance

401K retirement plan

15 days of paid time off

14 company-recognized holidays

6 weeks of paid parental leave

Pet insurance

Flexible spending and health savings account

Paid volunteer days

LGBTQ+ Health Services

Remote work

Qualifications

• 4-6 years of experience in People Operations or HR.
• Knowledge of HR best practices and employment laws.
• Experience managing leave benefits preferred.

Responsibilities

• Identify HR solutions that align with business needs.
• Implement and refine people operational processes.
• Support HR compliance and assist with audits.

Skills

People Operations

Human Resources

HRIS systems

Microsoft Excel

Employee Relations

Performance Management

Organizational Development

Education

Bachelor's Degree in Human Resources or related field

Tools

Oracle HCM

Workday

MS Office Suite

Job description

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

The MCG People & Culture team is dedicated to delivering exceptional People & Culture support and fostering a positive work environment for our employees. The Senior People Operations Specialist will be responsible for creating and maintaining processes that improve employee experience as well as the experience of our People & Culture team.

You Will:

• Proactively identify HR solutions that align with business needs and drive organizational effectiveness.


• Partner closely with the people team and cross-functional stakeholders to implement and continuously refine people operational processes and services with a focus on scalability, simplicity, and employee experience.


• Maintain existing people operations process documents and recommend improvements.


• Foster positive employee relations by providing guidance, counseling, and support to managers and employees.


• Support all aspects of HR compliance, including regular policy and document reviews, assisting with internal and external audits, and completing annual business surveys and EEO Reporting.


• Assist with policy writing or revisions as needed and ensure the organization's People policies and procedures comply with federal, state, and local employment laws, and recommended best practices.


• Leverage people technology tools to create automations and efficiencies in day-to-day processes.


• Support and mentor members of the people operations team by sharing best practices and partnering to solve issues as they arise.


• Prepare regular HR reports and metrics to provide meaningful insights to management.

What We're Looking For:

• At least 4 to 6 Years of professional experience in People Operations or Human Resources function.


• Knowledge of HR best practices, employment laws, and regulations.


• Strong proficiency in HRIS systems such as Oracle HCM or Workday.


• Strong proficiency in Microsoft Excel and MS Office suite.


• Experience managing leave benefits preferred.

Preferred Qualifications:

• Demonstrated experience in employee relations, performance management, talent management, and organizational development.


• Excellent interpersonal and communication skills, with the ability to build effective relationships at all levels of the organization.


• Solid analytical and problem-solving skills with a strategic mindset.


• Strong time management, attention to detail, and reliability.


• Prior experience with leave management


• Proven ability to navigate complex and/or ambiguous systems


• Proven ability to work independently, manage multiple priorities simultaneously.

This is a remote role with a preference for candidates based in Seattle.

Pay Range:$86,000 - 121,000

Other compensation:Bonus Eligible

Perks & Benefits:

Remote work

Medical, dental, vision, life, and disability insurance

401K retirement plan; flexible spending and health savings account

15 days of paid time off + additional front-loaded personal days

14 company-recognized holidays+ paid volunteer days

6 weeks of paid parental leave + 10 weeks of paid bonding leave

LGBTQ+ Health Services

Pet insurance

Check out more of our benefits here:https://www.mcg.com/about/careers/benefits/

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.

All roles at MCG are expected to engage in occasional travel to participate in team or company-sponsored events for the purposes of connection and collaboration.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

MCG is a leading healthcare organization dedicated to patient-focused care. We value our employees' unique differences and are an Equal Employment Opportunity (EEO) employer. Our diverse workforce helps us achieve our goal ofproviding the right care to everyone. We welcome all qualified applicants without regard to race, religion, nationality, gender, sexual orientation, gender identity, age, marital status, veteran status, disability, pregnancy, parental status, genetic information, or political affiliation. We are committed to improving equity in healthcare and believe that a diverse workplace fosters curiosity, innovation, and business success. We are happy to provide accommodations for individuals. Please let us know if you require any support.