Senior Operations Relationship Manager — Flexible Work

Capital Group; New York (NY); On-site; USD 196,000 - 334,000; Full time

Benefits offered by this job

Bonuses

Retirement contribution (15%)

Flexible work options

Job summary

Capital Group is seeking a Senior Operations Relationship Manager in New York to establish and maintain senior executive-level operational relationships with top intermediary customers. Represent American Funds to ensure smooth trading and issue resolution, owning relationships for a defined group of firms.

You will work with internal partners and clients to remove barriers and drive strategic outcomes, applying deep mutual fund industry knowledge and strong communication skills.

Qualifications

• Comprehensive background and deep understanding of the mutual fund industry.
• Knowledge of policies, practices, trends, technology and information impacting the department and organization.
• Strong communicator with the ability to influence senior leadership.
• Skilled in negotiations and voicing unpopular opinions.
• Excellent at building relationships with business partners to drive solutions.
• Proven track record of strategic thinking and guiding internal relationships.

Responsibilities

• Establish, develop, and maintain senior executive-level operational relationships with top intermediary customers.
• Represent Capital Group to ensure effective operational trading and resolve issues.
• Own operational relationships for a defined set of firms.
• Collaborate with internal and external stakeholders to drive business objectives and remove barriers.

Skills

Mutual fund knowledge

Communication skills

Relationship building

Negotiation

Job description

Capital Group is seeking a Senior Operations Relationship Manager in New York to establish and maintain senior executive-level operational relationships with top intermediary customers. Represent American Funds to ensure smooth trading and issue resolution, owning relationships for a defined group of firms.

You will work with internal partners and clients to remove barriers and drive strategic outcomes, applying deep mutual fund industry knowledge and strong communication skills.