Senior Operations Relationship Leader

Capital Group; Irvine (CA); On-site; USD 170,000 - 320,000; Full time

Benefits offered by this job

Generous time-off & health benefits

Matching gifts & annual grants

On-demand professional development

Job summary

Capital Group is seeking a Senior Operations Relationship Manager to establish and maintain senior executive-level relationships with top intermediary clients. You will ensure smooth operational trading and resolve issues while owning relationships for a defined group of firms.

You will collaborate with internal and external partners to remove barriers, drive strategic guidance, and support business objectives in a dynamic, client-focused environment.

Qualifications

• Comprehensive background in mutual funds covering investment, distribution and operations.
• Knowledge of current and future policies, practices, trends and technology impacting the department.
• Strong communicator with ability to influence across levels including senior leadership.
• Ability to negotiate and voice opinions confidently.
• Skilled at building relationships and driving solutions with business partners.
• Proven track record of strategic guidance and leveraging internal relationships.
• Service-oriented with high learning agility and comfort with ambiguity.

Responsibilities

• Establish, develop and maintain senior executive level operational relationships with top intermediary customers.
• Represent Capital Group to ensure effective operational trading and resolve issues.
• Own the operational relationships for a defined set of firms.
• Leverage internal and external stakeholders to remove barriers and achieve business objectives.

Skills

Mutual funds knowledge

Stakeholder management

Strong communication

Negotiation

Relationship building

Strategic thinking

Service-oriented

Learning agility

Ambiguity tolerance

Job description

Capital Group is seeking a Senior Operations Relationship Manager to establish and maintain senior executive-level relationships with top intermediary clients. You will ensure smooth operational trading and resolve issues while owning relationships for a defined group of firms.

You will collaborate with internal and external partners to remove barriers, drive strategic guidance, and support business objectives in a dynamic, client-focused environment.