Senior Operations Relationship Manager — Flexible Work Options

Capital Group; Indianapolis (IN); On-site; USD 170,000 - 288,000; Full time

Benefits offered by this job

Generous time-off & health benefits

Flexible work options

2-for-1 matching gifts + annual grants

On-demand professional development

Job summary

Capital Group is seeking a Senior Operations Relationship Manager in Indianapolis to establish, develop, and maintain senior executive-level operational relationships with top intermediary customers. You will represent Capital Group to ensure effective operational trading and resolve issues, owning relationships for a defined set of firms.

The role requires deep mutual fund industry knowledge, strong communication, and the ability to influence across levels, including senior leadership, with a

Qualifications

• Deep knowledge of the mutual fund industry and operations.
• Ability to influence across levels, including senior leadership.
• Proven track record building and maintaining strategic relationships with clients.
• Strong negotiation and problem-solving skills.

Responsibilities

• Establish and maintain senior executive relationships with top intermediary customers.
• Represent Capital Group to ensure smooth operational trading and issue resolution.
• Own the operating relationships for a defined set of firms.
• Collaborate with internal and external stakeholders to remove barriers and drive objectives.

Skills

Mutual funds

Executive relationships

Negotiation

Stakeholder collaboration

Strategic thinking

Service orientation

Learning agility

Job description

Capital Group is seeking a Senior Operations Relationship Manager in Indianapolis to establish, develop, and maintain senior executive-level operational relationships with top intermediary customers. You will represent Capital Group to ensure effective operational trading and resolve issues, owning relationships for a defined set of firms.

The role requires deep mutual fund industry knowledge, strong communication, and the ability to influence across levels, including senior leadership, with a