Senior Operations Officer, Public Safety Admin

City of Baltimore, Department of Planning; United States; On-site; USD 98,000 - 157,000; Full time

Job summary

The Baltimore Police Department seeks an Operations Officer V to supervise the Administrative Duties & Professional Backgrounds Section, ensuring sworn personnel on medical or limited-duty status can return to full duty and that background investigations for applicants are completed. This role coordinates with command staff, HR, medical providers, and external partners.

It also develops procedures to improve case management, reporting, and accountability, and serves as a liaison with

Qualifications

• Bachelor’s degree in HR/public administration/business administration or related field.
• Seven years of progressive admin/management experience.
• Experience supervising personnel, managing programs, or directing operations.
• Equivalent combination of education and experience.

Responsibilities

• Plans, organizes, directs, and evaluates the operations of the Administrative Duties & Professional Backgrounds Section.
• Supervises personnel, sets work priorities, and monitors performance.
• Oversees background investigations for applicants seeking civilian or professional positions.
• Coordinates with Human Resources, medical providers, and external partners on duty-status issues.
• Develops procedures to improve case management, investigative quality, processing times, and accountability.
• Maintains accurate records and safeguards confidential information.
• Produces reports and recommendations for Department leadership.

Skills

Seven years experience

Public administration

Human resources administration

Supervisory experience

Education

Bachelor's degree in public administration

Job description

The Baltimore Police Department seeks an Operations Officer V to supervise the Administrative Duties & Professional Backgrounds Section, ensuring sworn personnel on medical or limited-duty status can return to full duty and that background investigations for applicants are completed. This role coordinates with command staff, HR, medical providers, and external partners.

It also develops procedures to improve case management, reporting, and accountability, and serves as a liaison with