Senior Operations Officer: Backgrounds & Medical Status

City of Baltimore, Department of Planning; Baltimore (MD); On-site; USD 98,000 - 157,000; Full time

Job summary

City of Baltimore seeks an Operations Officer V (NCS) for the Baltimore Police Department to lead the Administrative Duties & Professional Backgrounds Section. The role monitors sworn personnel, supports medical or limited-duty staff, and coordinates assignments that meet operational needs while allowing recovery time.

The position requires a BA/BS in HR, public or business administration, and at least seven years of management experience including HR administration.

Qualifications

• Bachelor's degree required.
• Seven years of progressively responsible professional administrative or management experience including human resources administration.
• Experience supervising personnel, managing programs, or directing administrative operations.

Responsibilities

• Plans, organizes, directs, and evaluates the operations of the Administrative Duties & Professional Backgrounds Section.
• Supervises assigned personnel, sets priorities, monitors performance, ensures timely completion of assignments.
• Oversees medical or limited-duty status tracking and return-to-duty coordination, duty-status actions, and MLAC program management.
• Coordinates with command staff, HR, medical providers, and external partners to address duty-status issues.
• Maintains accurate records and safeguards confidential information.
• Analyzes caseloads and prepares reports for Department leadership.

Education

Bachelor's degree in human resources management, public administration, business administration, management, or related field

Job description

City of Baltimore seeks an Operations Officer V (NCS) for the Baltimore Police Department to lead the Administrative Duties & Professional Backgrounds Section. The role monitors sworn personnel, supports medical or limited-duty staff, and coordinates assignments that meet operational needs while allowing recovery time.

The position requires a BA/BS in HR, public or business administration, and at least seven years of management experience including HR administration.