Senior Operations Manager, Waste & Logistics

Waste Pro USA Inc.; Doraville (GA); Sur place; USD 90 000 - 120 000; Plein temps

Résumé du poste

Waste Pro USA Inc. in Doraville, GA seeks an Operations Manager to oversee transportation, hauling and support operations. You will drive service quality, safety training and staffing to meet seasonal demands and budget targets.

The role requires strong leadership, budgeting, and regulatory knowledge (DOT/OSHA). You will lead investigations, coach teams, and coordinate with municipal partners to sustain client satisfaction and operational excellence.

Qualifications

• Associate's degree or equivalent experience with minimum of 3 years in transportation, construction and/or waste services.
• Minimum five (5) years of diverse management experience.
• Solid project management and resource planning capabilities.
• Ability to lead, direct, and delegate.
• Prior experience and ability to effectively motivate, coach and counsel.
• Ability to work well under pressure, handle multiple projects simultaneously and meet deadlines is essential
• Proficiency in using computer software applications to record, analyze, report and share information.
• Must possess basic math skills; be fluent in speaking, reading, writing and understanding English.
• Specialized understanding of DOT, OSHA regulations and requirements.
• Experience preparing and managing to budgets and resolving employee relations issues as required.

Responsabilités

• Oversees day-to-day operations of the transportation, hauling and support operations, ensuring superior customer service and hauling of refuse without contamination of air, land or water.
• Formulates, manages and monitors operating metrics while diagnosing and improving processes, procedures, operational and customer service performance.
• Participates in the development of Divisional/District Operational budgets and follows best practices in measuring and monitoring.
• Ensures thorough root cause investigations for all incidents/injuries and follows up with needed training, discipline, retraining, reporting.
• Participates regularly in review of Operations department, including assisting with selection, coaching, employee discipline, performance evaluation and training.
• Provides input into termination, compensation, bonus eligibility and promotion decisions.
• Formulates both short-term and long-term goals and action plans in conjunction the Division/District Manager(s), Facility Manager and RVP.
• Participates in regular P&L reviews to ensure that budgets are met; programs are developed and in place for appropriate resource allocation, equipment utilization, equipment maintenance, and controlled use of labor and material costs.
• Interacts with local city, municipal, and county agencies to enhance business relationships, promotes community involvement and ensures customer satisfaction.
• Works with functional groups to resolve employee relations issues, build rapport and champion team spirit.
• Assists with development, implementation, and coordination of safety programs for the Division/District, and monitors work processes, procedures and expenses required to drive team performance, achievement goals while proactively working to reduce risk.
• Conducts monthly or bi-monthly route observations to confirm compliance with high standards of customer satisfaction and in compliance with Fed, State and Local Regulations/contracts.
• Monitors routing information required to maintain most efficient use of vehicles equipment and personnel. Closes daily routes
• Consults with municipal officials and community groups to foster key client relationships and business partnerships
• Monitors DOT, OSHA and ensures regulatory compliance.
• Serves as a liaison with the HR and Safety Departments to develop and implement technical and non-technical training.
• Provides oversight for all operational safety related training and mentors field operational supervisors in safety processes.
• Respond to critical incidents at any time of day or night.
• Analyzes work and seasonal demand on a daily basis to determine appropriate staffing levels and task execution. Maintains an overall positive attitude toward leaders, colleagues, direct reports and customers

Connaissances

Leadership

Project management

Staffing planning

Communication

Budgeting

DOT/OSHA knowledge

Problem solving

English fluency

Formation

Associate's Degree or equivalent experience

Outils

Microsoft Office

Description du poste

Waste Pro USA Inc. in Doraville, GA seeks an Operations Manager to oversee transportation, hauling and support operations. You will drive service quality, safety training and staffing to meet seasonal demands and budget targets.

The role requires strong leadership, budgeting, and regulatory knowledge (DOT/OSHA). You will lead investigations, coach teams, and coordinate with municipal partners to sustain client satisfaction and operational excellence.