Senior Operations Manager - Specimen Processing

Cielo Talent; Pittsburgh (Allegheny County); On-site; USD 120,000 - 180,000; Full time

Job summary

Quest Diagnostics is seeking an experienced operations leader to oversee a high-volume, fast-paced production environment. This role requires building, leading, and retaining large teams while driving continuous improvement and operational excellence.

Based in Pittsburgh, you will balance throughput, service levels, and safety, partnering with support functions to keep systems running smoothly and to deliver results in a metric-driven setting.

Qualifications

• Bachelor's Degree is required.
• Experience in manufacturing or high-throughput environments.
• Hands-on automation and systems management experience.
• Proven staffing, retention, and workforce planning at scale.
• Recent experience leading large teams.

Responsibilities

• Oversee a high-volume production environment and ensure throughput targets.
• Lead, develop, and retain large teams while driving performance.
• Drive continuous improvement and operational excellence.
• Partner with support functions to keep systems running smoothly and meet service levels.

Skills

Production experience

Automation & systems management

Labor force management

Team leadership

Education

Bachelor's Degree

Job description

Cielo has been retained on behalf of Quest Diagnostics to identify an experienced operations leader to oversee a high-volume, fast-paced production environment. This is an excellent opportunity for a results-driven manager who thrives under pressure and knows how to build, lead, and retain large teams while driving continuous improvement.

Job Description

Requirements

• Bachelor's Degree
• Production experience - Background in manufacturing or another high-throughput, high-pressure operating environment
• Automation & systems management -Recent, hands-on experience with automation and the daily management of systems and the support groups that maintain them
• Labor force management- Proven track record of successful staffing, retention, and workforce planning at scale
• Team leadership- Recent experience leading large teams

About This Role

This position sits within a demanding, metric-driven operation where daily decision-making directly impacts throughput and service levels. The ideal candidate is comfortable managing competing priorities, leading large teams through change, and partnering closely with support functions to keep systems running smoothly.

Confidentiality Note

This posting is intentionally limited in detail to protect the identity of the hiring organization during the initial candidate search. Full company and role details will be shared with candidates who advance in the process.