Senior Manager, Specimen Operations & Quality

Quest Diagnostics Incorporated; Tucker (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking a Senior Manager for Specimen Management to oversee end-to-end specimen workflow from drop-off to transfer to testing areas, focusing on quality, compliance, and productivity. The role emphasizes people leadership, data-driven decisions, and problem solving in a fast-paced environment.

The incumbent will monitor metrics across areas, drive value-improvement projects, and ensure effective inter-department communication.

Qualifications

• Bachelor’s degree in Science or Engineering or related field.
• Minimum 5 years of leadership experience.
• Experience with Lean methodologies and problem solving.
• Experience in a regulated industry is highly desirable.
• Strong data-driven decision making and analytical skills.

Responsibilities

• Manage functional metrics: engagement, quality, delivery, and costs.
• Champion value-improvement projects and drive continuous improvements.
• Collaborate effectively with other departments to resolve issues.
• Give presentations and speak to groups to communicate updates.
• Organize and lead cross-functional projects and teams.
• Manage multiple priorities in a high-volume setting and maintain safety standards.

Skills

People leadership

Project leadership

Detail oriented

Data-driven

Lean methodologies

Cross-functional

Communication skills

Coaching

Problem solving

Multitasking

Education

Bachelor's degree in Science or Engineering

Tools

Microsoft Office

Power BI

Job description

Quest Diagnostics Incorporated is seeking a Senior Manager for Specimen Management to oversee end-to-end specimen workflow from drop-off to transfer to testing areas, focusing on quality, compliance, and productivity. The role emphasizes people leadership, data-driven decisions, and problem solving in a fast-paced environment.

The incumbent will monitor metrics across areas, drive value-improvement projects, and ensure effective inter-department communication.