Specimen Processing Supervisor

Quest Diagnostics; Town of Florida (NY); On-site; USD 59,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision for FT

401(k) with company match

Paid time off

Annual incentive plans

Career advancement opportunities

Job summary

Quest Diagnostics is seeking a Specimen Processing Supervisor in Miramar, FL, Tue-Sat, 2:00 AM–10:00 AM. You will supervise daily operations, ensure compliance, safety, and quality, and drive process improvements across the Specimen Processing department.

Ideal candidates have leadership experience in a laboratory setting, familiarity with SOPs, and strong communication skills to coordinate with internal and external customers.

Qualifications

• Internal candidates require a minimum of two years in a Group Leader/related role.
• 5 years experience in a laboratory; Medical or production background preferred.
• Previous people leadership experience preferred.
• Ability to supervise multiple functions within Specimen Processing and ensure compliance.

Responsibilities

• Oversee daily operations of the Specimen Processing department and related functions.
• Ensure safety, ergonomics, maintenance, and cleanliness of the department.
• Develop and implement SOPs for Specimen Processing.
• Ensure all licensure requirements are met and audits pass.
• Monitor workflow and staffing, provide training and coaching.
• Prepare month-end reports and resolve customer issues promptly.

Skills

Leadership

Communication

Interpersonal skills

Time management

Problem solving

Safety compliance

Education

Associates Degree (Preferred)

Tools

COGNOS

Oracle

EMPower

Kronos

MS Office

Job description

Specimen Processing Supervisor - Miramar, FL, Tuesday to Saturday, 2:00 AM to 10:00 AM

$10,000 sign-on bonus available for external candidates!

Pay range: $58,656+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Supervise functions within the Specimen Processing department, which may include one or more of the following: Specimen Processing, Test in Question/Problem Resolution, Imaging/Microfilming. Responsible for overseeing the following activities, daily operations of Specimen Processing, all compliance training, training of personnel, monitoring Quality of the department(s), monitor and improve productivity. Ensure maintenance of a safe, ergonomically sound, professional environment. Know and understand all functions of the department.

Responsibilities

• Responsible for daily operations of department which may include responsibility for Imaging/Microfilming, Test In Question and some Problem Resolution Client Service functions
• Oversees safety, ergonomics, maintenance, and cleanliness of department (including upgrades, repairs, etc.)
• Develops and implements Standard Operating Procedures for Specimen Processing in accordance with Quest Diagnostics guidelines
• Reviews Specimen Processing Standard Operating Procedure Manual on a biannual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP’s as indicated
• Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director’s offices
• Ensures all documentation is complete and reviewed as required for internal and external inspection/audit
• Ensures all employees meet Compliance Guidelines and Competency Testing. Ensures all employees receive adequate training and meet annual competency requirements
• Monitors incoming workflow from Logistics and make necessary changes to ensure adequate supply of specimens to technical departments
• May supervise packing and shipping of specimens to other laboratories, in accordance with IATA regulations
• Ensures integrity of specimens sent to other facilities meet the criteria necessary to provide accurate and timely results
• Monitors special handling of Jeopardized Clients, Hospital Clients and Vital Specimens to ensure there are no mishandled specimen(s)/patient requisitions
• Demonstrates leadership skills in employee relations, scheduling, new employee onboarding, team meetings, coaching, performance management
• Establishes and motivates a participative work environment that actively encourages and supports employee involvement.
• Disseminates all essential information in a timely manner, using various forms of communication to all departmental staff.
• May track/enter time/attendance of employees
• Prepares month-end reports
• Investigates/resolves and responds in a timely manner to internal and external customer issues appropriately and effectively

  Qualifications

  Required Work Experience

  Internal candidates require a minimum of two years in a Group Leader/related role

  Preferred Work Experience

  • 5 years experience in a laboratory; Medical or production background preferred
  • Previous people leadership experience preferred

  Physical And Mental Requirements

  • Works in a biohazard environment, practicing good safety habits
  • Handles multiple tasks and works in a production environment
  • Must have the mental alertness and high energy required to appropriately perform job.

  Skills

  • PC skills, MS Office applications
  • Excellent leadership, organization, communication and interpersonal skills, and ability to interact effectively with internal and external customers.
  • Monitor and provide a safe work environment, prepare incident reports and implement preventative measures
  • Act in a professional manner at all times.
  • Must be able to adjust schedule to meet business requirements, which may include extended hours.
  • Knowledge of systems tools such as COGNOS, Oracle, EMPower, Kronos

  Education

  • Associates Degree (Preferred)

  Pursuant to code CA BPC 1269 under CLIA, any lab releasing results for California work must have at least a High School Diploma or equivalent.

  About The Team

  Quest Diagnostics honors our service members and encourages veterans to apply.

  While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

  Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.