Senior Operations Manager – Auction & Pickup Center

Bidfta; Louisville (KY); In loco; USD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off

401(k) with Company Match

Descrizione del lavoro

BidFTA is seeking a Senior Manager to lead daily store operations at our Louisville, KY facility, overseeing auction production and pickup center activities. You will build strong relationships with managers, hourly employees, carrier partners, vendors, and internal teams, while delivering exceptional customer service.

The role emphasizes hands-on leadership, strategy execution, performance monitoring, safety compliance, and continuous process improvements to drive efficiency and growth.

Competenze

• Minimum of 3 years of experience in a retail management or warehouse management role.
• Strong understanding of P&L
• Excellent customer service
• Strong leadership and team management abilities.
• Excellent problem-solving and decision-making skills.
• Proficient in performance management.
• Strong communication and interpersonal skills.
• Proficiency in MS Office Suite

Mansioni

• Oversee daily operations of auction production and the Pickup Center.
• Develop and implement policies to enhance customer service and productivity.
• Monitor performance metrics and adjust processes to optimize efficiency.
• Lead and coach operational staff and foster high performance.
• Ensure safety compliance and address issues promptly.
• Drive continuous improvement and innovation in operations.

Conoscenze

Leadership

Customer service

Communication

Problem-solving

Performance management

Interpersonal skills

Strumenti

MS Office Suite

Descrizione del lavoro

BidFTA is seeking a Senior Manager to lead daily store operations at our Louisville, KY facility, overseeing auction production and pickup center activities. You will build strong relationships with managers, hourly employees, carrier partners, vendors, and internal teams, while delivering exceptional customer service.

The role emphasizes hands-on leadership, strategy execution, performance monitoring, safety compliance, and continuous process improvements to drive efficiency and growth.