Senior Operations Manager

CORT USA; Washington (District of Columbia); On-site; USD 105,000 - 125,000; Full time

Job summary

A leading company in Washington, D.C. seeks a Senior Operations Manager to enhance their warehouse management operations. This role combines hands-on leadership on the warehouse floor with operational oversight and team development. The ideal candidate should have significant event industry experience and a strong commitment to operational efficiency and safety standards.

Benefits

Comprehensive health insurance

401(k) retirement plan with company match

Paid vacation, sick days, and holidays

Company-paid disability and life insurance

Tuition reimbursement

Career growth and mentorship opportunities

Qualifications

• 5+ years in event production or rental warehousing industry preferred.
• 7+ years experience in team leadership.
• Experience with logistics, shipping & receiving.

Responsibilities

• Provide leadership to team managers and associates; hire and develop staff.
• Oversee inventory control, condition, and security.
• Lead safety efforts and ensure adherence to safety standards.

Skills

Leadership

Customer Service

Safety Management

Operational Efficiency

Job description

Overview

Are you an experienced, people-oriented leader who’s passionate about operations? Do you have a background in warehouse management, logistics, and distribution? We’re looking to expand the leadership team in our district by bringing on a Senior Operations Manager. This individual will actively work on the warehouse floor and event site approximately 60% of the time, collaborating closely with the warehouse and distribution operations teams, addressing urgent customer-facing issues, mentoring and developing team members, and implementing operational efficiency and safety strategies. The remaining 40% of the time will be spent in the office focusing on administrative tasks, planning, and developing process improvement initiatives.

The ideal candidate will have experience in the event industry or rental warehousing and possess the ability to quickly adapt within an entrepreneurial environment. They excel in developing operational best practices while demonstrating a strong commitment to safety, customer satisfaction, productivity, and fostering positive team morale.

Salary:$105,000 - $125,000 / year with management bonus potential. Relocation assistance may be available for the right candidate.

Schedule: Peak season (May–September): 5–6 days a week, 8–14 hour shifts, Sundays off. Off-peak season: Monday–Friday, 8 AM–5 PM, with flexible reduced hours based on business needs.

What We Offer

• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company-paid disability and life insurance
• Tuition reimbursement

• Employee discounts and perks
• Career growth and mentorship opportunities

Responsibilities

• Provide leadership to a team of managers, supervisors, and hourly associates; hire, train, and develop staff
• Oversees the control, condition, and security of inventory
• Responsible for ensuring a great customer experience beginning with proper staging, loading and unloading of product. Assures systems are in place for proper preparation of product for shipment through delivery
• Approves the scheduling, routing, and control of all trucking activity
• Oversees truck leasing, maintenance, and safety as well as related record keeping functions, i.e. annual MVR check of drivers, monthly safety reports.
• Leads safety efforts and ensures that safety standards are adhered to in all areas of the warehouse. Provides necessary safety education, including OSHA, DOT, HAZMAT, monthly safety meetings, videos etc.
• Leads inventory compliance efforts, ensuring accurate and timely cycle counts, as well as other procedural operations to account for inventory, i.e. accurate paperwork, appropriate driver notes, etc.
• Provides management reports as necessary; partners with senior leadership for future planning
• Customer service and relationship building with clients

Qualifications

• 5+ years related event production or rental warehousing industry preferred
• 7+ years experience leading, supporting, disciplining, and developing teams
• Experience with logistics, shipping & receiving, and warehouse management
• Previous experience in operations/warehouse management roles with proven track record and history of advancement
• Ability to self-direct, work independently, lead by example, and mentor and develop a team.
• Familiarity with DOT regulations or route management software is a plus
• Valid state driver’s license

About CORT Party Rental

CORT Party Rental, a part of Berkshire Hathaway, has been the premier event rental company in Washington State for over 50 years. From weddings to corporate meetings and conferences, our high-quality products; including tents, China, stemware and linens, we ensure every moment is memorable. Exceptional service starts with our employees. We pride ourselves on internal growth and promoting from within; there are many opportunities within our company to find a path to a long-term career.

For more information on CORT Party Rental, visit https://www.cortpartyrental.com/

Working for CORT Party Rental

For more information on careers at CORT, visit https://careers.cort.com/

This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.

CORT participates in the E-Verify program.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.

EEO/AA Employer/Vets/Disability

Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.