Senior Operations Manager

4US Moving Company; Los Angeles (CA); On-site; USD 80,000 - 150,000; Full time

Job summary

4US Moving LLC seeks a Senior Operations Manager based in Los Angeles to own dispatch, scheduling, crew management, fleet safety, and P&L control. You’ll develop playbooks for on-site operations and guide expansion into new markets during peak seasons.

You’ll manage Foremen, Drivers and Helpers, ensure DOT/compliance and customer escalations, and drive profitability with tight payroll controls. On-site, full-time role with weekend hours during peak season.

Qualifications

• 5+ years in Operations; 3+ years as GM/Operations Manager or similar.
• Hands-on SmartMoving experience required.
• Experience managing 25+ field staff, multi-truck fleet and a P&L.
• Working knowledge of DOT and California household-goods regulations.
• Fluent English; based in Los Angeles with on-site/on-call availability.

Responsibilities

• Own daily operations out of Downtown Los Angeles: dispatch, scheduling, crew and truck utilization
• Hire, train and manage Foremen, Drivers and Helpers; build the bench for growth
• Run fleet management, DOT and BHGS compliance, and safety programs
• Own customer escalations and claims outcomes
• Manage P&L, job profitability, payroll and timekeeping controls
• Build and execute the new-market launch playbook; open and stabilize new locations

Skills

Operations management

P&L management

Fleet management

DOT knowledge

Job description

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Senior Operations Manager

About the Role

The Senior Operations Manager owns how the work gets done: dispatch and scheduling, crew management and hiring, fleet and safety, claims and escalations, job profitability and P&L.

You'll be based in Los Angeles and on-site, with on-call availability and weekend work during peak season — and you'll write and run the playbook for opening new markets as 4US expands regionally and nationally.

On-site — Los Angeles, on-site · Downtown Los Angeles

Full-time · on-site · on-call · peak-season weekends

What You’ll Do

• Own daily operations out of Downtown Los Angeles: dispatch, scheduling, crew and truck utilization
• Hire, train and manage Foremen, Drivers and Helpers; build the bench for growth
• Run fleet management, DOT and BHGS compliance, and safety programs
• Own customer escalations and claims outcomes
• Manage P&L, job profitability, payroll and timekeeping controls
• Build and execute the new-market launch playbook; open and stabilize new locations

What We’re Looking For

• Professional moving-industry experience — required for every role at 4US Moving (Operations: 5+ years, with 3+ years as a General Manager, Operations Manager or similar)
• Hands‑on SmartMoving experience — required
• Track record managing 25+ field staff, a multi-truck fleet and a P&L
• Working knowledge of DOT and California household-goods regulations
• Data-driven, hands-on, calm in peak season; fluent English
• Based in Los Angeles (or relocating before start); on-site with on-call and peak-season weekend availability

Nice to Have

• Multi-location or new-market launch experience
• Long-distance / interstate operations
• Spanish

Pay, Schedule & Location

Pay

$80,000–$150,000 per year

Schedule

Full-time · on-site · on-call · peak-season weekends

Location

Los Angeles, on-site · Downtown Los Angeles

Pay ranges are our good-faith estimate of what we expect to pay for this role at hire.

What You Get: Some benefits are included for U.S. positions; we'll walk you through them at the offer stage.