Senior Operations Liaison & User Needs Lead

Core4ce Careers; Springfield (VA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision coverage

Training and certifications

Tuition assistance

Paid parental leave

Generous PTO and holidays

The Forge internal innovation program

Job summary

Core4ce is seeking an Operations Liaison & User Needs/Requirements Collector to coordinate among PEOs, mission partners, and stakeholders. The role connects users, technical teams, leadership, and programs to identify needs, document requirements, and track initiatives through transition of new technologies into operations.

The ideal candidate has experience across technical and operational groups, strong stakeholder engagement, and knowledge of technology adoption, testing, and transition.

Qualifications

• Active TS-SCI with CI Poly eligibility
• Experience collecting, documenting, analyzing, and managing user needs and technical requirements
• Experience coordinating across multiple organizations, stakeholders, and technical teams
• Experience supporting technology development, transition, testing, evaluation, or operational adoption
• Experience developing technical reports, status updates, performance metrics, briefings, or other decision-support materials
• Strong written, verbal, organizational, and interpersonal communication skills
• Ability to manage multiple priorities, track actions and milestones, and identify issues requiring leadership attention
• Experience transitioning R&D prototypes or emerging technologies into operational environments
• Knowledge of NGA processes and procedures impacting technology adoption
• Experience with test and evaluation, IV&V, or operational acceptance of new technologies
• Experience supporting requirements collection and translating operational needs into clear, actionable technical requirements

Responsibilities

• Serve as a liaison among PEOs, mission partners, operational users, and stakeholders to facilitate coordination, identify collaboration opportunities, and maintain awareness of organizational portfolios and programs.
• Engage with stakeholders to identify, collect, document, validate, and prioritize user needs and technical requirements.
• Monitor initiatives from intake through delivery, track milestones and dependencies, identify issues and risks early, and support accountability for timely execution.
• Cultivate strong stakeholder relationships through proactive communication, sound judgment, and effective coordination.
• Facilitate meetings, reviews, working groups, and briefings between the office, PEOs, mission partners, and leadership.
• Assess the feasibility of requests and initiatives, identify potential challenges, and provide decision-quality information to leadership.
• Maintain accurate program and requirements tracking data and prepare inputs, status updates, and supporting materials for review and decision forums.
• Collect and analyze performance metrics, milestones, and stakeholder feedback to support program reporting and leadership decision-making.
• Support the transition of R&D prototype systems, components, processes, techniques, and software into operational environments.
• Support or contribute to test and evaluation (T&E), IV&V, and technology assessment activities prior to operational adoption.
• Apply knowledge of NGA processes and procedures that impact technology transition and adoption.
• Use project management and collaboration tools to support requirements tracking, documentation, communication, and team coordination.

Skills

Stakeholder engagement

Communication skills

Requirements gathering

Cross-team collaboration

Program coordination

Documentation

Risk identification

Education

Master’s degree or higher in STEM fields

Bachelor’s degree with extensive relevant experience

Tools

Jira

Confluence

Job description

Core4ce is seeking an Operations Liaison & User Needs/Requirements Collector to coordinate among PEOs, mission partners, and stakeholders. The role connects users, technical teams, leadership, and programs to identify needs, document requirements, and track initiatives through transition of new technologies into operations.

The ideal candidate has experience across technical and operational groups, strong stakeholder engagement, and knowledge of technology adoption, testing, and transition.