Operations Liaison & User Needs Specialist

Core4ce; Springfield (VA); On-site; USD 170,000 - 196,000; Full time

Benefits offered by this job

401(k) with matching

Medical, dental, and vision coverage

Training and certifications

Tuition assistance

Parental leave and PTO

The Forge internal innovation program

Job summary

Core4ce is seeking an Operations Liaison & User Needs/Requirements Collector to coordinate among PEOs, mission partners, and stakeholders. You will identify user needs, document requirements, track initiatives, and help transition emerging technologies into operations.

Ideal candidates bring cross-domain collaboration experience, strong stakeholder engagement, and understanding of technology adoption, testing, evaluation, and transition processes used in national security environments.

Qualifications

• Experience collecting, documenting, analyzing, and managing user needs and technical requirements.
• Experience coordinating across multiple organizations, stakeholders, and technical teams.
• Experience supporting technology development, transition, T&E, IV&V, or operational adoption.
• Experience developing technical reports and status updates for decision-making.
• Strong written, verbal, organizational, and interpersonal communication skills.

Responsibilities

• Serve as a liaison among PEOs, mission partners, operational users, and stakeholders to facilitate coordination.
• Engage with stakeholders to identify, collect, document, validate, and prioritize user needs and technical requirements.
• Monitor initiatives from intake through delivery, track milestones and dependencies, identify issues and risks early.
• Cultivate strong stakeholder relationships through proactive communication and effective coordination.
• Facilitate meetings, reviews, working groups, and briefings between offices, PEOs, mission partners, and leadership.
• Assess feasibility of requests, identify challenges, and provide decision-quality information to leadership.
• Maintain program and requirements tracking data and prepare inputs for review forums.
• Collect and analyze performance metrics and stakeholder feedback for leadership decision-making.
• Support transition of R&D prototype systems into operational environments.
• Support or contribute to test and evaluation, IV&V, and technology assessment activities.
• Apply NGA processes and procedures affecting technology transition and adoption.
• Use Jira/Confluence to support requirements tracking and team coordination.

Skills

Stakeholder engagement

Requirements gathering

Technical requirements analysis

Communication

Project coordination

Jira

Confluence

Education

Master’s degree in a relevant field

15+ years of relevant experience with a Bachelor’s degree

Tools

Jira

Confluence

Job description

Core4ce is seeking an Operations Liaison & User Needs/Requirements Collector to coordinate among PEOs, mission partners, and stakeholders. You will identify user needs, document requirements, track initiatives, and help transition emerging technologies into operations.

Ideal candidates bring cross-domain collaboration experience, strong stakeholder engagement, and understanding of technology adoption, testing, evaluation, and transition processes used in national security environments.