Operations Liaison and User Needs & Requirements Collector (Senior)

SilkRoad; Springfield (VA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) matching

Medical coverage

Professional development

Tuition assistance

Parental leave

Paid time off

Job summary

Core4ce is seeking an Operations Liaison & User Needs/Requirements Collector to connect PEOs, mission partners, and stakeholders. You will identify user needs, document requirements, and track initiatives from intake to delivery, ensuring timely execution and alignment with organizational goals.

The role requires strong communication across technical and operational teams, experience supporting technology adoption, and the ability to translate operational needs into actionable technical

Qualifications

• Experience collecting, documenting, analyzing, and managing user needs and technical requirements.
• Active TS-SCI with ability to obtain a CI Poly.
• Experience coordinating across multiple organizations, stakeholders, and technical teams.
• Experience supporting technology development, transition, T&E, IV&V, or operational adoption.
• Experience developing technical reports, status updates, performance metrics, briefings, or other decision-support materials.

Responsibilities

• Serve as a liaison among PEOs, mission partners, operational users, and stakeholders to facilitate coordination and maintain awareness of portfolios and programs.
• Engage with stakeholders to identify, collect, document, validate, and prioritize user needs and technical requirements.
• Monitor initiatives from intake through delivery, tracking milestones and dependencies and identifying risks early.
• Cultivate strong stakeholder relationships through proactive communication and coordination.
• Facilitate meetings, reviews, working groups, and briefings between offices, PEOs, and leadership.
• Assess feasibility of requests, identify challenges, and provide decision-quality information to leadership.
• Maintain accurate program and requirements data and prepare inputs for decision forums.
• Collect and analyze performance metrics to support program reporting and leadership decisions.
• Support the transition of R&D prototypes to operational environments.
• Support or contribute to T&E, IV&V, and technology assessment activities.

Skills

Stakeholder engagement

Requirements gathering

Technical transition

Test & Evaluation awareness

Project coordination

Jira/Confluence

Education

Master’s degree plus 13 years experience (or Bachelor’s +15 years)

Tools

Jira

Confluence

Job description

Core4ce is seeking an Operations Liaison & User Needs/Requirements Collector to support coordination among Program Executive Offices (PEOs), mission partners, and stakeholders. This role will serve as a critical connection between operational users, technical teams, leadership, and program organizations to identify user needs, capture and validate requirements, track initiatives, and help transition emerging technologies into operational environments.

The ideal candidate will bring experience working across technical and operational organizations, strong stakeholder engagement and communication skills, and an understanding of the processes involved in technology adoption, testing, evaluation, and transition.

Responsibilities:

• Serve as a liaison among PEOs, mission partners, operational users, and stakeholders to facilitate coordination, identify collaboration opportunities, and maintain awareness of organizational portfolios and programs.
• Engage with stakeholders to identify, collect, document, validate, and prioritize user needs and technical requirements.
• Monitor initiatives from intake through delivery, track milestones and dependencies, identify issues and risks early, and support accountability for timely execution.
• Cultivate strong stakeholder relationships through proactive communication, sound judgment, and effective coordination.
• Facilitate meetings, reviews, working groups, and briefings between the office, PEOs, mission partners, and leadership.
• Assess the feasibility of requests and initiatives, identify potential challenges, and provide decision-quality information to leadership.
• Maintain accurate program and requirements tracking data and prepare inputs, status updates, and supporting materials for review and decision forums.
• Collect and analyze performance metrics, milestones, and stakeholder feedback to support program reporting and leadership decision-making.
• Support the transition of R&D prototype systems, components, processes, techniques, and software into operational environments.
• Support or contribute to test and evaluation (T&E), independent verification and validation (IV&V), and technology assessment activities prior to operational adoption.
• Apply knowledge of NGA processes and procedures that impact technology transition and adoption.
• Use project management and collaboration tools to support requirements tracking, documentation, communication, and team coordination.

This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth.

Requirements:

• Master’s degree in Astronomy, Astrobiology, Astrophysics, Astronautics, Aerospace Engineering, Astrodynamics, Aerodynamics, Biology, Chemistry, Chemical Engineering, Computer Science, Civil Engineering, Electrical Engineering, Geology, Geological Sciences, Hydrodynamics, Materials Science, Mechanical Engineering, Medical Science, Meteorology, Nuclear Engineering, Oceanography, Orbital Mechanics, Organic Chemistry, Physics, Physiology, Political Science, Quantum Engineering, Quantum Physics, Thermodynamics, or Volcanology with 13 years of relevant experience, or Bachelor’s degree with 15 years of relevant experience.
• Active TS-SCI with ability to obtain a CI Poly.
• Experience collecting, documenting, analyzing, and managing user needs and technical requirements.
• Experience coordinating across multiple organizations, stakeholders, and technical teams.
• Experience supporting technology development, transition, T&E, IV&V, or operational adoption.
• Experience developing technical reports, status updates, performance metrics, briefings, or other decision-support materials.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Ability to manage multiple priorities, track actions and milestones, and identify issues requiring leadership attention.
• Experience transitioning R&D prototypes or emerging technologies into operational environments.
• Knowledge of NGA processes and procedures impacting technology adoption.
• Experience with test and evaluation, IV&V, or operational acceptance of new technologies.
• Experience supporting requirements collection and translating operational needs into clear, actionable technical requirements.
• Proficiency with Jira, Confluence, or similar project management and collaboration tools.
• Experience working within DoW, IC, or other national security mission environments.
• Experience tracking program performance metrics, milestones, risks, and dependencies.

Why Work for Us?

Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

We offer:

• 401(k) with 100% company match on the first 6% deferred, withimmediatevesting
• Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
• Unlimitedaccess totrainingand certifications, with no pre-set cap on eligible professional development
• Tuition assistancefor job-related degrees and courses
• Paidparental leave, PTO that grows with tenure, and generous holiday schedules
• Got a big idea? At Core4ce,The Forgegives every employee the chance to propose bold innovations and help bring them to life with internal backing.

Join us to build a career that matters—supported by a company that invests in you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

*Core4ce provides the listed pay range for this position as a general guideline only and not as a guarantee of compensation or salary. Final offers may take into account a variety of factors, including, but not limited to, job responsibilities, education, experience, knowledge, skills, abilities, internal equity, market data alignment, any applicable collective bargaining agreement, and other legal requirements.