Operations Liaison & User Needs Lead

Core4ce; St. Louis (MO); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

401(k) match

Medical/Dental/Vision coverage

Professional development access

Tuition assistance

Parental leave & generous PTO

Innovation Forge program

Job summary

Core4ce seeks an Operations Liaison & User Needs/Requirements Collector to coordinate among PEOs, mission partners, and stakeholders, translating user needs into actionable requirements and tracking initiatives. This role connects operational users, technical teams, and leadership to ensure successful technology adoption.

The ideal candidate will bridge operational and technical worlds with strong stakeholder engagement, process understanding, and the ability to navigate DoD/NGA environments to

Qualifications

• Master’s degree in a relevant field or equivalent combination of education and experience.
• Active TS-SCI with the ability to obtain CI Poly.
• Experience collecting, documenting, analyzing, and managing user needs and technical requirements.
• Experience coordinating across multiple organizations, stakeholders, and technical teams.
• Experience supporting technology development, transition, T&E, IV&V, or operational adoption.
• Experience developing technical reports, status updates, performance metrics, briefings, or other decision-support materials.
• Strong written, verbal, organizational, and interpersonal communication skills.
• Ability to manage multiple priorities, track actions and milestones, and identify issues requiring leadership attention.
• Experience transitioning R&D prototypes or emerging technologies into operational environments.
• Knowledge of NGA processes and procedures impacting technology adoption.
• Experience with test and evaluation, IV&V, or operational acceptance of new technologies.
• Experience supporting requirements collection and translating operational needs into clear, actionable technical requirements.
• Proficiency with Jira, Confluence, or similar project management tools.
• Experience working within DoW, IC, or other national security mission environments.
• Experience tracking program performance metrics, milestones, risks, and dependencies.

Responsibilities

• Serve as a liaison among PEOs, mission partners, operational users, and stakeholders to facilitate coordination and maintain awareness of portfolios and programs.
• Engage with stakeholders to identify, collect, document, validate, and prioritize user needs and technical requirements.
• Monitor initiatives from intake through delivery, track milestones and dependencies, identify issues and risks early, and support accountability for timely execution.
• Cultivate strong stakeholder relationships through proactive communication, sound judgement, and effective coordination.
• Facilitate meetings, reviews, working groups, and briefings between the office, PEOs, mission partners, and leadership.
• Assess the feasibility of requests and initiatives, identify challenges, and provide decision-quality information to leadership.
• Maintain accurate program and requirements tracking data and prepare inputs for decision forums.
• Collect and analyze performance metrics, milestones, and stakeholder feedback for program reporting.
• Support the transition of R&D prototype systems and software into operational environments.
• Support or contribute to T&E, IV&V, and technology assessment activities prior to adoption.
• Apply knowledge of NGA processes and procedures that impact technology transition and adoption.
• Use project management and collaboration tools to support requirements tracking and coordination.

Skills

Stakeholder management

Requirements gathering

Technical liaison

Project coordination

Communication

Jira

Confluence

Education

Master’s degree or Bachelor’s degree with substantial experience

Tools

Jira

Confluence

Job description

Core4ce seeks an Operations Liaison & User Needs/Requirements Collector to coordinate among PEOs, mission partners, and stakeholders, translating user needs into actionable requirements and tracking initiatives. This role connects operational users, technical teams, and leadership to ensure successful technology adoption.

The ideal candidate will bridge operational and technical worlds with strong stakeholder engagement, process understanding, and the ability to navigate DoD/NGA environments to