Senior Operations Leader: Scale Systems & Teams

Landscapes Unlimited Inc.; Inver Grove Heights (MN); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Management Incentive

Company vehicle

Health insurance

401(k) with company match

Additional benefits

Job summary

Landscapes Unlimited Outdoors is seeking a Senior Operations Manager to drive execution across labor, scheduling, equipment, and resources. The role focuses on building teams, instituting accountability, and delivering measurable results through managers and standardized processes.

You will lead with a scorecard mindset, optimize profitability, and foster continuous improvement. The position offers a competitive base salary and a comprehensive benefits package in a growth-focused organization.

Qualifications

• 7–10+ years of progressive operational leadership.
• Experience leading managers, not simply managing crews.
• Experience overseeing multiple departments, teams or service lines.
• Strong understanding of labor productivity, scheduling and resource management.
• Strong financial and business acumen.
• Experience managing through KPIs and scorecards.
• Demonstrated ability to improve processes and build scalable systems.
• Strong emotional intelligence and willingness to have difficult conversations.
• Landscape experience is valuable, but not required.

Responsibilities

• Operational Execution: Turn priorities into executable plans across labor, scheduling, equipment, resources and production.
• People & Accountability: Lead and develop managers, set clear expectations, conduct effective 1:1s, build the next level of leadership.
• Operational Profitability: Improve labor performance, revenue per labor hour, job performance vs. estimate, overtime, equipment utilization, material efficiency and rework.
• Systems & Process: Identify bottlenecks, improve workflows, build repeatable processes for scaling.
• Performance Management: Use scorecards, KPIs and operating rhythms to guide decisions.
• Cross-Department Execution: Align departments to convert commitments into results.
• Continuous Improvement: Solve root causes instead of firefighting.

Skills

Leading managers

KPIs & scorecards

Labor scheduling

Operations optimization

Team development

Job description

Landscapes Unlimited Outdoors is seeking a Senior Operations Manager to drive execution across labor, scheduling, equipment, and resources. The role focuses on building teams, instituting accountability, and delivering measurable results through managers and standardized processes.

You will lead with a scorecard mindset, optimize profitability, and foster continuous improvement. The position offers a competitive base salary and a comprehensive benefits package in a growth-focused organization.