Senior Operations Leader, Industrial Tech & Customer Delivery

LVI Associates

Annapolis (MD)

On-site

USD 175,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision

401(k) with Company Match

Company-Paid Life Insurance and Short‑

Paid Time Off & Holidays

Paid Parental Leave

HSA/FSA Options

EAP and Telehealth

Career Growth

Job summary

LVI Associates in Annapolis, MD, is seeking an Operations Manager to lead a high-performing engineering team and oversee multi-project delivery. The role focuses on operational excellence, workforce planning, and strong customer partnerships.

Ideal candidates bring 5+ years of leadership in industrial settings, experience with budgeting and performance management, and the ability to travel up to 50%. A Bachelor's degree in Engineering or related field is preferred.

Qualifications

5+ years of leadership experience in manufacturing/industrial environments.
Proven success leading technical teams and projects.
Experience with budgeting, resource planning, and performance management.
Customer-facing with ability to build long-term relationships.

Responsibilities

Lead and develop a high-performing team of engineers and technical professionals.
Oversee project delivery, operational execution, and customer satisfaction.
Drive workforce planning, resource allocation, and team utilization across multiple projects.
Build and maintain strong relationships with customers and executive stakeholders.
Monitor KPIs and drive continuous improvement in operations.
Support recruiting, onboarding, and succession planning efforts.
Collaborate with engineering, operations, and commercial teams to enable growth.
Serve as senior escalation point for customers and internal teams.