Senior Operations Leader, Healthcare Field Ops

Five Star Home Health Care LLC; Chantilly (VA); Vor Ort; USD 75.000 - 80.000; Vollzeit

Zusammenfassung

Five Star Home Health Care LLC in Chantilly, VA is seeking a Senior Operations Manager to lead multi-territory operations, develop standardized processes, and mentor Operations Managers to ensure consistent patient care and efficient scheduling. This role will drive strategic oversight while maintaining hands-on support to optimize field operations and staffing practices.

The position collaborates with clinical leadership to maintain consistent protocols, improve care coordination, and deliver

Qualifikationen

• Experience in healthcare operations, home health, or related healthcare environment.
• Previous leadership, supervisory, or management experience preferred.
• Strong understanding of scheduling, staffing coordination, and clinical operations.
• Excellent communication, organizational, and problem-solving skills.
• Ability to mentor staff, develop processes, and manage competing operational priorities.
• Strong analytical skills with the ability to monitor performance metrics and identify improvement opportunities.

Aufgaben

• Provide leadership, guidance, and ongoing support to Operations Managers across multiple territories
• Develop standardized operational processes, training materials, and documentation for field operations teams
• Mentor Operations Managers on communication, documentation, scheduling, and staffing strategies
• Partner with clinical leadership to maintain consistent operational protocols and improve care coordination
• Oversee scheduling practices, clinician assignments, and caseload distribution to promote efficiency and continuity of care
• Provide backup support for patient scheduling, clinician callouts, and urgent staffing needs
• Monitor missed visits, staffing gaps, and unstaffed cases, coordinating timely solutions
• Identify training needs, performance improvement opportunities, and operational challenges
• Serve as a key liaison between Operations Managers, clinical leadership, and senior leadership
• Recommend and implement improvements to field operations, team structure, and support processes

Kenntnisse

Leadership

Scheduling

Staffing coordination

Communication

Mentoring staff

Process development

Jobbeschreibung

Five Star Home Health Care LLC in Chantilly, VA is seeking a Senior Operations Manager to lead multi-territory operations, develop standardized processes, and mentor Operations Managers to ensure consistent patient care and efficient scheduling. This role will drive strategic oversight while maintaining hands-on support to optimize field operations and staffing practices.

The position collaborates with clinical leadership to maintain consistent protocols, improve care coordination, and deliver