Healthcare Operations Lead — Patient Care & Efficiency

Five Star Home Health Care; Chantilly (VA); On-site; USD 65,000 - 75,000; Full time

Job summary

Five Star Home Health Care in Chantilly, VA is seeking an Operations Manager to lead daily operations, drive efficiency, and improve patient care. This hands-on leadership role coordinates scheduling, staffing, and workflows across the organization, acting as a bridge between patients, caregivers, clinicians, physicians, and leadership.

You will identify barriers, prioritize tasks, and partner with clinical and administrative leaders to enhance processes, service delivery, and patient

Qualifications

• Experience in home health or healthcare setting preferred.
• Strong organizational, communication, and problem-solving skills.
• Experience coordinating daily operations, staffing, or scheduling.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Strong interpersonal skills and collaboration across teams.

Responsibilities

• Oversee daily operational activities to ensure efficient delivery of home health services.
• Coordinate scheduling, staffing, and operational workflows across the organization.
• Identify and resolve operational barriers impacting patient care and service delivery.
• Serve as a central point of communication between patients, caregivers, clinicians, physicians, and office leadership.
• Monitor outstanding operational tasks, prioritize competing needs, and ensure timely resolution.
• Partner with clinical and administrative leadership to improve processes and operational performance.
• Respond to patient and family inquiries when clinical staff are unavailable.
• Monitor service delivery and identify opportunities to improve efficiency, communication, and patient satisfaction.

Skills

Healthcare operations

Staff scheduling

Communication

Problem solving

Multidisciplinary collaboration

Job description

Five Star Home Health Care in Chantilly, VA is seeking an Operations Manager to lead daily operations, drive efficiency, and improve patient care. This hands-on leadership role coordinates scheduling, staffing, and workflows across the organization, acting as a bridge between patients, caregivers, clinicians, physicians, and leadership.

You will identify barriers, prioritize tasks, and partner with clinical and administrative leaders to enhance processes, service delivery, and patient